Hi!
Just to give some background, three years ago I bought my first Hayward XStream CC200CAN cartridge filter and for the first year it worked great. The second year I used it, I noticed the locking ring tended to jam, but with a little more muscle, it was fairly unnoticeable at first, but was getting harder and harder to unlock and lock. The pool store where I bought it from suggested lubricating the O-Ring and using Jig-A-Loo on the threads of the bottom part....this didn't help much. They told me to bring it into the store. They checked it out and said it must be a defect with the product. Because of the manufacturer's warranty, they gave me a brand spanking new one and it worked fine for my third season. Now, I am prepping for my fourth season, and I am having the same problem now with the replacement. I won't be able to get another replacement and I am seriously wondering if this is just a bad product or if I messed something up while storing it as the problems seem to emerge at the beginning of a new season. I normally store it unscrewed (after having been dried out) in a warm dry part of my basement. I managed to screw the top back on, but now I can't unscrew it. So now, I am wondering if there is some way to salvage this or if I should just go back to a sand filter. Any advice would be very much appreciated. Thank-you!
Just to give some background, three years ago I bought my first Hayward XStream CC200CAN cartridge filter and for the first year it worked great. The second year I used it, I noticed the locking ring tended to jam, but with a little more muscle, it was fairly unnoticeable at first, but was getting harder and harder to unlock and lock. The pool store where I bought it from suggested lubricating the O-Ring and using Jig-A-Loo on the threads of the bottom part....this didn't help much. They told me to bring it into the store. They checked it out and said it must be a defect with the product. Because of the manufacturer's warranty, they gave me a brand spanking new one and it worked fine for my third season. Now, I am prepping for my fourth season, and I am having the same problem now with the replacement. I won't be able to get another replacement and I am seriously wondering if this is just a bad product or if I messed something up while storing it as the problems seem to emerge at the beginning of a new season. I normally store it unscrewed (after having been dried out) in a warm dry part of my basement. I managed to screw the top back on, but now I can't unscrew it. So now, I am wondering if there is some way to salvage this or if I should just go back to a sand filter. Any advice would be very much appreciated. Thank-you!
I'm not familiar with the XStream model, and the parts illustration online isn't much help. I'm guessing it's related to the lock ring assembly that's keeping it stuck? Much different than my C-1200. Let us know if you get it apart. Maybe posta pic of what it looks like under the top half and how it mates to the lower half.
