Hayward Aquaconnect web and Android App blank display

Jun 11, 2018
10
Oakville, ON
Pool Size
75000
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Watermaid EZ300
Does anyone else use Hayward's online Aquaconnectweb.com or the Android App? I've tried the app on 2 different phones as well as connected to the website through 4 different browsers and the display is blank. That makes it quite difficult to make programming changes remotely. I've got remote access enabled on my Prologic, so it doesn't make sense that the panel would be blank. Here's an example:
Aquaconnectweb.JPG
 
Did you try signing out /in and maybe resetting the panel?

After that I would call tech support.

Mine is working
7636a341fa7bfd3d060c5d0e47587fe6.jpg
 
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