The only way to get rid of copper is to drain and replace with copper free water. That being said copper usually doesn't turn water brown. Did they test for iron? Do you use well water or does your city use well water? Try placing some pillow stuffing in your skimmer and see it you can capture the brown sediment coloring the water. Also please post a current set of test results.
Thanks for the reply, Zea3
Test results:
Free Chlorine 15ppm (flagged as high, and probably because of recent shock)
Total Chlorine 15ppm
PH 7.6
Total Alkalinity 56
Calcium Hardness 345
Cyanuric Acid 72
Iron 0.1
Copper 0.6
Phosphates 232
TDS (I don't know what this is) 1100
The report flags Free Chlorine Tltal Alkalinity, Copper, and Phosphates as items needing attention.
I didn't mean to imply that the water or any sediment is brown, it's actually closer to yellow/green. Local pool store attributes the problem to copper in the water (I have no idea, so not challenging your statement on the matter). What I do know is that their suggestions and products purchased from them to correct the issue have not been effective.
I will attempt to capture some sort of residue (not certain where to get pillow stuffing, would a skimmer sock work?
Thanks again for your reply.
BTW, is there a delay in posts showing up in the forum? I only found this post and your reply from a section listing recent posts, otherwise, I would still be searching for my original poast.
Caruso