Freshly filled pool water turned green

Aug 10, 2017
2
Smithers
I have an above ground pool thats around 20,000 ltrs, I filled my pool via water truck who gets their water from town, I bought an aquarius maintenance kit and followed the start up instructions, after adding the platinum shock the pool water turned a very green it's not cloudy at all its very clear and you can see the bottom of the pool, after doing some research and talking to the aquarius company they have told me its due to the metals in the water and to use stain prevent, my question is, will this turn my pool water back to clear, and how long does this take after putting it in? If not is there anything else I can do to make my water clear again without having to drain it and refill? The pH, free clohrine are perfect and my stablizer and alkalinity are a little low but the aquarius company said it was fine though. Thanks in advance.
 
:wave: Welcome to TFP!

What is an Aquarius maintenance kit? Or platinum shock?

If we don't know what it is and what it will do to our water we do not put it in the pool.

I think your situation is definitely that the water that was delivered had iron in the pool. Once you added chlorine that makes it oxidize and turns the water yellow which looks green in a pool.

I've never heard of this Aquarius company so I don't really know what it is they are telling you to put in your water. However, I'm going to guess that their recommendations are not going to mesh well with what we teach here.
 
There is an article in pool school that discusses dealing with Metals in your water. I would suggest that you read that and ask further questions.

Now that the metal is oxidized you have the opportunity to actually fill through the metal out of the water. Some members suggest putting polyfill in your skimmers.
 
Aquarius maintenance kit is your basic chemical kit, it comes with liquid algaecide, platinum shock ( shock treatment ) and stablized chlorine tablets. To be honest this is the first time we have ever had a pool, it was given to us and we were told this kit was what they had used.

I read the link you suggested and I think I understand it, I am going to see how it looks in the morning, as I put the stain prevent in that was suggested, the bottle says it will eliminate iron, copper and manganese from the pool water so we will see what happens. If not I'll refer back to link and go from there. Thanks for your reply!
 
Sorry you're having problems, definitely sounds like you were delivered water with a high iron content. Curious why you filled it by water truck? You didn't say, but I assume you're on a private well. An average well pump could fill that volume (20k liters, 5.3k gallons), in about 8 hrs - or overnight. If your home water is on city water, then I assume it was a monetary decision and it would matter because the water quality is the same.

Just curious, but it's illustrates why people shouldn't just assume "trucked-in" water is perfect pool water.
 
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