Five year long problem with Hayward Colorlogic Pool lights.

[davidl81]

I'm really curious to know what size transformer you have and if you have snubbers installed?

I don't think I have snubbers. I will find out the size of the transformer when I get home today. I'm tired of these stupid lights lol.

 

[davidl81]

I'm really curious to know what size transformer you have and if you have snubbers installed?

Just got home and checked. It is a 300W transformer and there looks to be a snubber on the power line going to the lights.

 

[davidl81]

Have any of you replaced a light yourself. I can't imagine its all that hard to do and the repair guy cost is like $375 for the job.

 

[salestim]

Thought I’d join in. I also have had issues and do have the snubber installed. First year they would not sync and had two replaced. Last year only blue would come on but could not get anyone out to look at them. Just opened the pool and now one is completely out and the other two are locked on one color. Hayward is the worst company I’ve ever dealt with as I‘ve had many other issues including have their techs out twice. Still have issues with the Omni system and of course these lights. I’m going to call them again but expect they will walk away since I’m now out of the 3 yr warranty. Each replacement is $420 just for the light. Ridiculous!

 

[ehotze]

Our gunite pool was completed in April 2017. 15'x30' with an eight person spa extension. All Hayward equipment with an OmniLogic control. Three Colorlogic 320 lights in the pool and one in the spa. The first bulb failure was summer of 2017, replaced by Hayward under warranty. Before the next April, two more bulbs failed. Eventually all four bulbs were replaced 4 times, with all them replaced (after another two bulb failure) last summer 2021. All have been covered by Hayward under warranty (yeah). Last weekend the bulb in the spa failed. An email to Hayward was answered by a very understanding Tech Rep and a new #17 bulb is on the way. But really? No bulb has lasted more than 15 months. Hayward's marketing of the Colorlogic is that you don't need to worry about replacing bulbs because they "last 10 times longer than conventional bulbs." I don't think so. When the new bulbs went in last summer I set the controls to Twilight/60% brightness/1X Speed and they run for 6 hours a day. As long as Hayward continues to honor their 3 year warranty I'm Okay with that but.... What happens when Hayward decides these $500+ bulbs are not covered by warranty?
They are beautiful lights when they work, bright, energy efficient (I hope) and a nice palette colors and effects. You would think that over a period of five years and shipping nearly $10k in replacement bulbs and installation they would have come out with an improved design. Any thoughts? Suggestions?

Did you contact Haworth directly? I had mine go out within a few months last season but bought through the internet with dealers such as Leslie’s pool supply. I’d have to dig for all the purchasing information. Any advice?

 

[jmag14]

Is there ANY other multicolor LED bulb that will work with the Hayward automation? What I am reading here is insane. No third party “screw in” replacement?