I'm somewhat familiar with the geology of that area, and that looks like coastal plains sand to me, which is going to be very challenging to get to hold a shape. I don't see anything that would suggest poor workmanship, just a very challenging soil to work with. They're going to need to use a lot of shotcrete to build things up to the shapes/water depths that you want, but in the end that just means a thicker, stronger shell. And I totally agree with jimim about a flash coat of shotcrete to prevent further wall collapses. The sooner they can do that, the less work they'll make for themselves later.