Greetings and thanks in advance.
I'm trying to troubleshoot a spa system that uses an easytouch, an integral IC40 SWCG (with the board and transformer inside the panel), and an IS10 spa side controller. Also an intelliflo VS pump. This is a standalone system, the pool has it's own equipment. All spa equipment was new in the fall of 2016 with the exception of the IS10 which was replaced last year due to a delamination issue (the black absorbed too much heat and was replaced with a white one).
There are several things going on (or not depending on how you look at it):
The spa controller readout displays ERR and does not respond to button presses in regards to making the equipment work. It does cycle through the lights on the right of the display, lights the up/down arrows when appropriate, and the ring around the buttons cycles on/off with button presses. Resets from the easytouch panel don't help nor does power cycling.
At the same time the IC40 is stuck with a green FLOW light even when the pump is off. I've removed the flow switch and played with it but nothing helps. At the same time it usually shows a solid low salt condition even though the salt in the pool is good. Power cycling sometimes allows the salt leds to show true. Cell is clean and being on LI, NY it does not have a lot of time on it. I cannot get any reading using the cell life status. But here is where things get a little wonky.
I did not wire this spa. The electricians cut corners and did not run a home run between the house panel and the easytouch. The panel has no nearby disconnect. The intelliflo is wired to power up via relay 1 (filter button on the et panel) as well as use the RS485 network. The IC40 is wired to stay powered up all the time (not switched through the relay, also not wired as 220).
The system worked for all of the summers of 2017. 2018, and this year until last week. I plan on rewiring the IC40 to switch with the pump relay. I've run through the RS485 wires and all seems to have good connections and voltages. I can't find anything online regarding the IS10 ERR display and nothing regarding a constantly lit FLOW led. I'm guessing the flow switch is bad but would like to confirm prior to possibly replacing the entire cell (due to it always being powered).
Has anyone here got any insight?
Thanks,
Paul
I'm trying to troubleshoot a spa system that uses an easytouch, an integral IC40 SWCG (with the board and transformer inside the panel), and an IS10 spa side controller. Also an intelliflo VS pump. This is a standalone system, the pool has it's own equipment. All spa equipment was new in the fall of 2016 with the exception of the IS10 which was replaced last year due to a delamination issue (the black absorbed too much heat and was replaced with a white one).
There are several things going on (or not depending on how you look at it):
The spa controller readout displays ERR and does not respond to button presses in regards to making the equipment work. It does cycle through the lights on the right of the display, lights the up/down arrows when appropriate, and the ring around the buttons cycles on/off with button presses. Resets from the easytouch panel don't help nor does power cycling.
At the same time the IC40 is stuck with a green FLOW light even when the pump is off. I've removed the flow switch and played with it but nothing helps. At the same time it usually shows a solid low salt condition even though the salt in the pool is good. Power cycling sometimes allows the salt leds to show true. Cell is clean and being on LI, NY it does not have a lot of time on it. I cannot get any reading using the cell life status. But here is where things get a little wonky.
I did not wire this spa. The electricians cut corners and did not run a home run between the house panel and the easytouch. The panel has no nearby disconnect. The intelliflo is wired to power up via relay 1 (filter button on the et panel) as well as use the RS485 network. The IC40 is wired to stay powered up all the time (not switched through the relay, also not wired as 220).
The system worked for all of the summers of 2017. 2018, and this year until last week. I plan on rewiring the IC40 to switch with the pump relay. I've run through the RS485 wires and all seems to have good connections and voltages. I can't find anything online regarding the IS10 ERR display and nothing regarding a constantly lit FLOW led. I'm guessing the flow switch is bad but would like to confirm prior to possibly replacing the entire cell (due to it always being powered).
Has anyone here got any insight?
Thanks,
Paul