Algae does not eat CYA. There is a bacterial strain that can consume CYA and convert it to ammonia, but this bacteria has no chlorine tolerance and will only show up in a pool with zero FC. The ammonia left after this conversion also creates a massive chlorine demand and creates considerable CC's when treated, both of which stand out in test logs like a sore thumb.
This is something that happens in neglected or closed pools, not in a pool that is being actively cared for. The pools in question do not appear to be neglected nor are the signs of an ammonia conversion present in any data.