Compool to EasyTouch Power Problem

[DBB]

Years ago, I upgraded my old Compool CP3800 control panel with the EasyTouch upgrade. I've also had issues with the EasyTouch board being sensitive to voltage spikes during storms, causing me to have to replace the upgrade board a couple of times. Even though I installed a surge protector in the control box as recommended on a couple of other posts in this forum, I sort of got into the habit of turning off the breakers to the pool if I knew we were expecting some of our famous North Central Texas spring storms with lightning. Such was the case this last weekend.

After the storms passed, I flipped the breakers back on to the pool controller. Nothing... This was not the infamous 'No Comm' issue I've experienced in the past, but a seemingly total lack of power to the equipment pad. Both the indoor control and EasyTouch displays were totally dead. I checked the outlet in the switch box at the equipment pad and found that I am getting power there, so it's not a bad breaker or a tripped GFCI outlet anywhere. I have not yet opened the Compool/EasyTouch control panel, but none of the little breakers on the transformer panel have tripped, so I suspect that the control panel transformer itself has gone bad. Is this a safe assumption, or is there something else that I can quickly check?

The weather has warmed up here, so I'm in a bit of a hurry to get things fixed before I wind up with a cement swamp due to no water circulation. Due to circumstances, it will be several days before I can even open things up to take voltage readings, etc.

Is there a lower-cost replacement transformer I could try, or would I have to get the entire module (most of the transformer part numbers I've found are for the full-blown EasyTouch panel, and not the form factor needed for the Compool upgrade enclosure).

It's just really odd that things did not come back online after having simply flipped the breakers back online after the storm...

 

[Jimrahbe]

DBB,

The first thing to do is use a voltmeter and actually measure the voltage coming into your 'EasyTouch'

I assume it should 240 volts... If so, make sure you measure between the two hot leads, L1 and L2 and NOT L1 to ground and then L2 to ground as this can give you a false reading..

If you get zero volts, then measure L1 to ground and then L2 to ground.. If you get 120 on L1 and L2 and zero when you measure between them, it means you have lost one phase of your 240 volt power.. Most likely a bad breaker, but could also be an open wire.

Thanks,

Jim R.

 

[DBB]

Yeah, like I said, I’m not in a position to readily start taking voltage readings, etc. When you say bad breaker, are you referring to the breakers in the main electrical panel, or the little breakers on the actual EasyTouch transformer panel? If the former, that is what I’m inclined to go with, as it is just too coincidental that this happened when I flipped the breakers off/on at the main electrical panel as part of my ‘storm prep.’

 

[DBB]

I said I was inclined to go with the breakers in my home’s power panel, neglecting the fact that I already checked and have power to the cutoff switch/outlet at the pad, so the problem has to be in the Pentair box.