Hey everyone, I have an Screenlogic 2 and recently I changed my modem/router. now it does not work anymore.. the lights on the protocol adapter are on and the ethernet cable is definitely fine and plugged in but the Ethernet port does not light up and no wifi access to the system. I tried resetting the adapter but nothing happens. Any suggestions? Thanks
Change Router and Lost Screenlogic Connection
- Thread starter ZA1976
- Start date
have you read this thread?
www.troublefreepool.com
Got new modem/router and now ScreenLogic doesn't connect - how to set up again?
Hi there - We just got a new modem and router and internet is working just fine. The ScreenLogic interface inside the house that was plugged into the previous router is now plugged in the new one. The network is slightly different name (lowercase instead of upper), but I can't log in via the...
www.troublefreepool.com
Also see following thread.
www.troublefreepool.com
ScreenLogic Issues
I had my Intelli-touch system updated a few years ago so I could use the ScreenLogic app on my iPhone to control my pool. It worked fine for the first year. Then in December it wouldn't connect, and after my futile attempts to troubleshoot the issue I called Pentair. After 2 hours on the...
www.troublefreepool.com
Did you have any luck getting your Screenlogic to work with the new router? We are having the same issue. 
You have to set your new router to use the same DHCP range as the previous router and then it will work : So if you previous router was 192.168.1.1 to 254 then manually set it to that, if your previous router was set to 192.168.4.1 to 192.168.4.254 then set it to that and it will work. Pentair Protocol Adapter remembers the old IP and its somehow hard coded in the bloody unit. Once you get connected you can then reset it back to the new routers DHCP range by clicking on "Configure IP Info" on the Screen Logic PC app. Also, this guy has detailed out another process to do this : Pentair ScreenLogic Protocol Adapter Issues
I must say for paying over $1000 to update the unit 2 years back this is pretty poor programming from Pentair Techs. I installed the new Eero 6 Plus Amazon Router and it comes out of the box w/ DHCP set to 192.168.4.x and not 192.168.50.x as in my old Asus Router. It took me a good 3-4 hrs. to figure this one out. ITs working now but what a waste of time !
Hope this helps more people.
I must say for paying over $1000 to update the unit 2 years back this is pretty poor programming from Pentair Techs. I installed the new Eero 6 Plus Amazon Router and it comes out of the box w/ DHCP set to 192.168.4.x and not 192.168.50.x as in my old Asus Router. It took me a good 3-4 hrs. to figure this one out. ITs working now but what a waste of time !
Hope this helps more people.