OK - need to know if this is me being impatient as I wait for our pool or if the PB is jerking me around and it's time to stand up to them.
We signed a contract in June and got permits approved August 15th. We have had at least 4 or 5 dates for starting install from the PB and every week is another delay and another excuse (despite the fact there has only been rain one day (yesterday) since 8/15). In the meantime, we had this undisclosed issue of the bond beam come up which we are now out $3k to deal with... so here are the emails/timeline .
PB Email on August 20th: "We are trying to set a confirmed date but a tentative one is 8.29."
PB Email on August 23rd: "We are looking at some time after Labor day for your install. We are getting a few days behind due to the holiday. We need to truck your pool from West Virginia and the states that we need to travel through are having holiday "black outs" for our big over-sized loads. We can not move from Friday 5-6pm until the Wednesday after Labor Day.
PB Email on Sept 12th with the subject line "Great News": "I have the delivery date ... It will be leaving West Virginia next week and will be to your house on 9/25 tentatively! I will speak with my installer and get you a firm date next week. I want to give you enough time to more money around if you need to, so the next payment will be due is..."
September 16th - I pay the next payment which is roughly 80% of the cost (which was said to be required 7-10 days before install and they needed to bring the pool up from WV).
PB Email on Sept 18th: "We had our staff meeting last night and we are running a few days behind. Your pool is still coming up tomorrow/Friday, but we need to give you the tentative date of 10.01."
PB Email on Sept 23rd: "The pools will be arriving this Friday, but you are still on for the 1st of October."
PB Email on Oct 1st (when I learn the pool still has not come up from WV): "the pool has been permitted for it's travel up here and we have a driver. John said to tell you mid next week we will be doing your install."
Phone conversation with the installer on Oct 4: tells me while we are scheduled for middle of the week of the 7th, he will likely be beginning of the week of the 14th so he can clear up other jobs.
PB Email on October 8th: "the last dates [the installer] gave you were mid week next week and it still looks like that is on course."
I'm now livid as I am home next Monday/Tuesday and hoped to be around for the builder and now they are once again pushing back from early next week to mid-next week with no firm commitment.
Is it me or am I being played at this point? I have fence contractors, a shed, landscapers, etc. all waiting to do work and every couple days I have to push back further and further. UGHHH!!!