Automatic pool cover controller issue

prasadkm0204

LifeTime Supporter
Feb 23, 2015
50
Santa Clara,CA
All of a sudden my code to open the cover isn't working anymore.
After entering the 4 digit code and pressing the tick button, neither the green nor the red light switches on. and the open/close button has not effect.
I can confirm there is power supply because the blue lights switch on when I press the buttons.

I also tried resetting the code but that is not working either.

Attached is a pic of the power touch controller.

Has anyone faced a similar issue. Checking here before I place a service call.
 

Attachments

YippeeSkippy

Mod Squad
LifeTime Supporter
Jan 17, 2012
11,494
Evans, Georgia
Oh bummer! When we put our cover on and was asked which we wanted-the keyed pad or your type we went with the keyed one. THe installer said "good, the other type tends to have more problems."

How old is your cover?

When they come to fix it please let us know what they do to get it up and running again. Just in case someone else asks later in time.

Maddie :flower:
 

prasadkm0204

LifeTime Supporter
Feb 23, 2015
50
Santa Clara,CA
It was a issue with the switch panel. The faceplate had to be replaced.
The company did not charge for the part ( it was apparently covered by warranty).
But they charged the labor for it ( 159 per hour)
 

bmoreswim

Mod Squad
Gold Supporter
Platinum Supporter
LifeTime Supporter
Jul 16, 2012
5,407
Central MD
Our CoverStar WiFi switch went south after a few years. I replaced it with a their momentary contact switch in a keyed box. Paid for the part, performed my own labor.

Glad you got it sorted out.