Hi all. new to this forum. Came here due to 0 support from Hayward. I have an Auqanaut 400 that likes to lay on its side most of the day. I have tried to connect it to both the dedicated cleaner port and the skimmer port. Same issue. I have turned off all other suction so that the RPM is around 15, same issue. I have heard something about adjusting weights but for the life of me I don't think this thing has weights. Anyone have this same unit that was able to fix this issue? Glenn