Hi,
Customer's system is stuck on 60% SWG output going by the LCD display on the Aqualink panel. When I try to change it using the up down keys it beeps and won't change. I have tried putting it into service and time out, changing the output but when it goes back to auto, the output goes back to 60% again.
I have also tried calling Jandy to add the number at the antenna to my list of devices but I don't think it their system it connected to the internet at the moment. I have no way of telling as the house is unoccupied right now. I tried adding another customer's system manually into my iaqualink app the following day and I get an error telling me that I need to be on the same wifi network as the antenna.
Any help would be appreciated, because if I can't stop the rising chlorine level, I may have to disable the cell.
Customer's system is stuck on 60% SWG output going by the LCD display on the Aqualink panel. When I try to change it using the up down keys it beeps and won't change. I have tried putting it into service and time out, changing the output but when it goes back to auto, the output goes back to 60% again.
I have also tried calling Jandy to add the number at the antenna to my list of devices but I don't think it their system it connected to the internet at the moment. I have no way of telling as the house is unoccupied right now. I tried adding another customer's system manually into my iaqualink app the following day and I get an error telling me that I need to be on the same wifi network as the antenna.
Any help would be appreciated, because if I can't stop the rising chlorine level, I may have to disable the cell.
