I was going to re-cement some loose tiles, but when I pulled on the tiles a large chunk of concrete came off the wall. The hole is about ½” at the deepest part.

View from the side. A bad day, but at least I didn't drop my phone taking these pictures.

These tiles are pretty firmly attached to the chunk of gunite.


I’ve reattached tiles in a couple spots in recent years, not as many as were loose this time. I’ve now read that the loose tiles and tile chipping are probably due to not replacing the seal (Deck-o-seal) between the coping and deck often enough, with water freezing behind the pool wall.
If I were to fix this myself, how should I do it? I have on hand 3 lbs E-Z Patch 3 (thin set tile cement) and 3 lbs E-Z Patch 4 (grout). Home Depot is near, and I can order stuff online. Local pool stores have nothing useful. If the hole should be chiseled, I’ll probably leave this repair to a pro.
If I don’t repair it myself, and if it will take a while to get someone out, would it be bad to fill the pool again so we can run the pump? (The drain ties into the skimmer. Can’t run the pump if the water is low.) I’ve read that water will slowly leak through the exposed gunite, but I don’t know how slowly or if that will cause more problems.
We are considering replastering next year. The 18-year-old plaster is quite rough and has yellowed, but otherwise seems to be in good condition. The tiles have the build-up that you can see in the photos, and we’ll probably have the tiles replaced too. I may ask questions about replastering and tile in other threads, but I mention it here because it could influence how we deal with the immediate problem.
Thanks!

View from the side. A bad day, but at least I didn't drop my phone taking these pictures.

These tiles are pretty firmly attached to the chunk of gunite.


I’ve reattached tiles in a couple spots in recent years, not as many as were loose this time. I’ve now read that the loose tiles and tile chipping are probably due to not replacing the seal (Deck-o-seal) between the coping and deck often enough, with water freezing behind the pool wall.
If I were to fix this myself, how should I do it? I have on hand 3 lbs E-Z Patch 3 (thin set tile cement) and 3 lbs E-Z Patch 4 (grout). Home Depot is near, and I can order stuff online. Local pool stores have nothing useful. If the hole should be chiseled, I’ll probably leave this repair to a pro.
If I don’t repair it myself, and if it will take a while to get someone out, would it be bad to fill the pool again so we can run the pump? (The drain ties into the skimmer. Can’t run the pump if the water is low.) I’ve read that water will slowly leak through the exposed gunite, but I don’t know how slowly or if that will cause more problems.
We are considering replastering next year. The 18-year-old plaster is quite rough and has yellowed, but otherwise seems to be in good condition. The tiles have the build-up that you can see in the photos, and we’ll probably have the tiles replaced too. I may ask questions about replastering and tile in other threads, but I mention it here because it could influence how we deal with the immediate problem.
Thanks!