I'm having trouble with my dolphin m4 which is practically brand new. I've had it for a month or so and have just moved house. In the old pool it worked perfectly but something has happened in the move. It now runs for a while and then stops. When taking it out of the pool the brushes will turn fine one way but not the other.
I took it back to the old place and it now does the same there. On top of this but I do t think related it keeps falling off the wall when it gets to the waterline. The supplier say that maatronics say there is nothing wrong with it and are being quite unhelpful.
There is a video here http://www.youtube.com/watch?v=Ak4NlqkSY-Y&feature=youtu.be the supplier commented that the pool was a bit murky. This has now been sorted and the issue is still there.
If I take apart the drive belt it seems to run for a bit longer but eventually stops and if I restart will only run For a few minutes. Is there a guide on how to adjust the belt anywhere, it always seems quite difficult and I'm not sure if I'm doing it correctly.
Does anybody have any thoughts?
I took it back to the old place and it now does the same there. On top of this but I do t think related it keeps falling off the wall when it gets to the waterline. The supplier say that maatronics say there is nothing wrong with it and are being quite unhelpful.
There is a video here http://www.youtube.com/watch?v=Ak4NlqkSY-Y&feature=youtu.be the supplier commented that the pool was a bit murky. This has now been sorted and the issue is still there.
If I take apart the drive belt it seems to run for a bit longer but eventually stops and if I restart will only run For a few minutes. Is there a guide on how to adjust the belt anywhere, it always seems quite difficult and I'm not sure if I'm doing it correctly.
Does anybody have any thoughts?