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Thread: Who has easy touch wireless remote?

  1. Back To Top    #1

    Join Date
    Jul 2007
    Location
    Katy, TX
    Posts
    188

    Who has easy touch wireless remote?

    Ours is less then a year old and we have issues with losing communication. This is the third time dealing with this so I am wondering if this will be a continuous problem with having a wireless remote or might I have a problem? In the past the problem has been corrected by resetting the system. However this time resetting is not fixing the problem and it takes an act of congress to get PB to get issue corrected ( it's been a week and I am still waiting to hear when the issue will be resolved). SO just wondering if this is typical problem. Thanks.
    ~Andrea

    24,000 IG with spa and 4 ton waterfall. Equipment: Pentair 520 Clean & Clear, Pentair VS+SVRS Intelliflo, Pentair Whisperflo 2 HP, Polairis Cleaner, Intellibrites, Pentair Rainbow 320 in-line Chlorinator, Pentair Easy touch 8 wireless and spa side remote.

  2. Back To Top    #2

    Join Date
    Jul 2007
    Location
    Sahuarita, AZ
    Posts
    278
    I had the same thing happen to my 6 month old easytouch system... the remote lost connection twice and needed to be reset at the panel then it lost connection and nothing i could do would get it back. The pool company ended up replacing the transmitter antenna out at the pad and it's back to normal now.
    My Pool:
    12K gal IG gunite with 7' raised spa, gunite waterfall, PebbleTec Caribbean Blue finish, solar heating & in-floor cleaning system

    Equipment: Sta-Rite 300' Cartridge Filter, Intellichlor IC20 SWCG, Sta-Rite 400k BTU heater, Intelliflow 4x160 main pump & Sta-Rite 3/4 hp waterfall pump, EasyTouch controlls w/ wireless controller, TF-100 Test Kit w/ salt test.

  3. Back To Top    #3
    hodapmj's Avatar
    Join Date
    Oct 2007
    Location
    Arkansas
    Posts
    53
    No problems here! Love my Easy Touch! Mine has never lost a connection. The only thing I have thought was odd, is that it will go through batteries fast. Typically I seem to need to change the batteries twice during the season, using alkaline batteries.
    24K gal. 22 X 40' Fox Lagoon IG Vinyl, 7' Fox 25 jet raised Spa, Intelliflow VS-3050 pump, Intellichlor IC-40 SWG, Pentair Easy Touch Controller, Easy Touch Wireless Remote, Pentair Legend cleaner w/ booster pump, Pentair 250,000 BTU heater, Pentair Tagelus Sand Filter, & Pentair Intellibrite LED lighting.

  4. Back To Top    #4

    Join Date
    Jul 2007
    Location
    Katy, TX
    Posts
    188
    Yea, ours blows through batteries too only more like once a month I have to change them. No one has come out to check/fix it yet but I am thinking this has got to be a major problem so I will talk in depth with who ever comes out. Thanks for input.
    ~Andrea

    24,000 IG with spa and 4 ton waterfall. Equipment: Pentair 520 Clean & Clear, Pentair VS+SVRS Intelliflo, Pentair Whisperflo 2 HP, Polairis Cleaner, Intellibrites, Pentair Rainbow 320 in-line Chlorinator, Pentair Easy touch 8 wireless and spa side remote.

  5. Back To Top    #5

    Join Date
    Mar 2007
    Location
    Houston, TX
    Posts
    167
    I have the easytouch wireless remote. We have had similar problems with losing communication.

    The PB replaced the antenna module in the easy touch control panel, replaced our remote twice, etc. It has stopped working on us 3 times. Our PB warned us ahead of time that the wireless controllers where his number one service call. We really wanted the wireless option though to turn on/off spa jets from the spa though.

    What has currently fixed the issue (for now) is replacing the antenna module. The tech said they can get water in them which shorts out the antenna. It works great now.

  6. Back To Top    #6
    I have the key remote for my intellatouch system and had issues with the remote. I fixed it by---
    1 Placing the antenna close to the top of my roof overhang. This helps in reception and keeping the water out of the antenna.
    2 Changing the code. One of my neighbors 3 doors down had the same system and I kept turning on and off their waterfall & spa.
    My PB told me that water is the 1 issue
    24k Gallon IG, Wet Edge, Pentair FNS-60, Intellatouch, Intelliflo, whisperflow, Intellichlor IC 40 SWCG, Master Temp heater, Legend Platinum, Two 4 ton waterfalls, weeping wall, sundeck, 12” raised spa, solar and one rubber duck.

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