Hole in liner! Is this a seam?

[Nick1918]

I had a new liner installed last fall. Found a huge hole today. Is this the fault of the manufacturer, installer or other? Looks like it’s on the seam.... pics attached, black spot by step

 

[Pool_Medic]

Doesn’t appear to be a seam, but pics aren’t really good. Contact your installer.

 

[DaneCE]

That looks like a seam failure to me. I call that a cold weld.

 

[Nick1918]

Definitely the seam, I sent pic to installer and he agreed. He is going to contact manufacturer to replace....I assume labor is covered as well isn’t that standard? I installed at end of last season. Only been swimming for a month.

 

[Yev]

Good luck with the manufacturer. To me, that corner looks rounded and not stretched into the corner. I bet there was a bad cold weld, and when someone went to step out they stepped on the rounded corner with no backing, and stressed the weak spot.

 

[GOONiE]

seam failure... should be covered by warrantee. hope you had a trust worthy installer.

 

[Nick1918]

Good luck with the manufacturer. To me, that corner looks rounded and not stretched into the corner. I bet there was a bad cold weld, and when someone went to step out they stepped on the rounded corner with no backing, and stressed the weak spot.

Installer seems confident that it’s no issue and manufacturer will honor warranty. I noticed it was rounded, installer said that’s intentional and it’s installed with a backing that is curved. It seems really squishy now, probably due to all the water behind it!

Only issue now is they stopped selling my pattern. Said it had failures so was discontinued. Now I’m hoping they have one we like. I still lose all that water and chemicals to balance again. They patched it for now so we can use until the new one is installed.

 

[Yev]

Who was the manufacturer? My pool has what looks to be same pattern, from Garrett

 

[PoolguyinCT]

Seem failures look like smiles..