Hi... We purchased this spa in 2014. We’ve barely used it. I put it up Memorial Day weekend with no problems. Finally used it this past weekend. Got out of the spa, turned the bubbles off and about 20 minutes later heard the first of the dreaded, high pitched alarm. Played the unplug and replug game..no help. Finally unplugged and tried to learn anything for 2 days. I read about everyone seeing error codes..we still have no error code. Due to our waterproof outlet box covers the huge plug wouldn’t fit in the outlet. Yes, I had it plugged into a thick extension cord. Changed the filters, again, but not being very educated I placed the one cartridge on the upper outlet. Again, alarm and no code. Researched again and was ready to take the pump apart but first I placed the filter on the correct outlet. Kinda forced the plug into the outlet box and ..yay..no alarm, for an hour.
After being on hold with Intex music for 30 minutes I found this forum. I’m hoping, so much, someone can help educate and guide me to a cure.
In advance, thank you for any help or suggestions. I don’t want to box this thing back up and forget about it.
After being on hold with Intex music for 30 minutes I found this forum. I’m hoping, so much, someone can help educate and guide me to a cure.
In advance, thank you for any help or suggestions. I don’t want to box this thing back up and forget about it.
I'm sorry it's been so long and no one has replied. We try to leave posts untouched so that someone with experience in that area can give you a good answer without disturbing the post. But as a new member, it's been about a week and I wanted to welcome you. Having done that, your post will soar to the top of the que …. for now. But soon it will drop with the others unless someone posts back. So if your issue is still unresolved, feel free to post back and give your thread a quick 
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