I have a Polaris 380 that is not working. I recently purchased it, and I might be able to return it, but I figure I "broke" it...so I have to fix it.
It ran fine at first. My pool was full of debris and the mesh filter clumped up quickly. I remember a pool guy telling me a few years ago (when I was inquiring about a Polaris 180 I used to have) that I should not use the filter screen. So I took it out.
Now it isn't working.
There is water coming out the jets that5 shoot the debris into the catch net, and water coming out the rear end. The problem is that the wheels are not turning. So I am wondering if there is debris stuck inside preventing the wheels from turning. If so, I should be able to take it apart and clean it out...correct?