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Thread: PH automatic system won't automatically dispense ? Help please !!!

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    Join Date
    May 2017
    Location
    Charleston, SC
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    2

    PH automatic system won't automatically dispense ? Help please !!!

    Hello
    We have a Goldline pro logic system and also have the additional
    sense and dispense with a CO2 tank for the adjustment of the PH
    the system works good except for one irritating thing...
    the red light comes on everyday that says
    " check system press + to reset"
    "PH Timeout- check feeder"

    when the PH gets over 7.4, it needs to dispense CO2
    but we have to go out there everyday and press the + button and reset it before
    it will dispense the CO2
    if we are out of town, the CO2 just keeps getting Higher because we are not here to press
    the button. Every morning it will have the same error message
    and won't dispense until we go out and press the button. Sometimes it's a couple of times in a day.
    it just won't dispense automatically on its own???

    what is wrong ? Why won't it just automatically dispense the CO2 and drop the PH
    to the set level? When we press the button it starts dispensing and stops at the right level.
    sometimes it's a couple of days before we reset because we are busy or gone. That's why we bought
    the automatic system in the first place, so it would take care of itself
    help !!!!
    IG installed 2009
    Hayward 2 spd pump
    Goldline Prologic sense and Dispense with
    CO2 for PH

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    Richard320's Avatar
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    Jan 2010
    Location
    San Dimas, CA (LA County)
    Posts
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    Re: PH automatic system won't automatically dispense ? Help please !!!

    I never knew such a thing existed until just now.

    So I googled it and checked the manual to see if there was a troubleshooting section. Found this

    pH Feed Timeout
    To protect the pool, the Aqua Rite Pro or Pro Logic control will automatically shut
    down pH control and display a "Check System" message if the AQL-CHEM2(-240) or
    other pH dispensing device runs continuously for more than the selected timeout
    value. This prevents a situation where the Aqua Rite Pro or Pro Logic is constantly
    feeding pH reducer because of a probe error or external problem with the pool and
    allows the pool owner to evaluate the pool chemistry before continuing with pH
    control. Use the "+" and "-" buttons to select a preset timeout value from 5 to 120
    minutes. If the Aqua Rite Pro or Pro Logic exceeds this pH Feed Timeout, it can be
    reset in the Check System display.

    Maybe you just need to raise the timer limit.
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

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    Join Date
    May 2017
    Location
    Charleston, SC
    Posts
    2

    Re: PH automatic system won't automatically dispense ? Help please !!!

    "To protect the pool, the Aqua Rite Pro or Pro Logic control will automatically shut
    down pH control and display a "Check System" message if the AQL-CHEM2(-240) or
    other pH dispensing device runs continuously for more than the selected timeout
    value. This prevents a situation where the Aqua Rite Pro or Pro Logic is constantly
    feeding pH reducer because of a probe error or external problem with the pool and
    allows the pool owner to evaluate the pool chemistry before continuing with pH
    control. Use the "+" and "-" buttons to select a preset timeout value from 5 to 120
    minutes. If the Aqua Rite Pro or Pro Logic exceeds this pH Feed Timeout, it can be
    reset in the Check System display."

    Ok I will change the timer,
    but just to be clear. It doesn't KEEP running. It won't start running ( or dispensing)
    at All !
    i have to push the button to get it to start dispensing
    and then the light comes on again...everyday, same thing, with the light coming on
    and NOT dispensing
    then I push the button and it resets it and it will dispense until its 7.5 again
    but next day or sometime later. The system will trip the light again.

    i need it to just come on and dispense automatically.
    thats the problem.
    thanks for your help
    IG installed 2009
    Hayward 2 spd pump
    Goldline Prologic sense and Dispense with
    CO2 for PH

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    Uncle Salty's Avatar
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    Feb 2017
    Location
    South Carolina
    Posts
    222

    Re: PH automatic system won't automatically dispense ? Help please !!!

    I had the same issue with mine and just increased the time and haven't had a issue since. I'm using a Stenner pump feeding acid on my sense and dispense, how big of a co2 tank are using, that's what I wanted but no one near me to supply tank refills. Hopefully the time increase will work for y'all cause I know it's a pain resetting it all the time.

    Salty
    20X40 30,000 gal. Vinyl, AquaPlus Automation w/ T-15 SWG & AquaConnect, EcoStar SP3400VSP pump, ProSeries S310T2 Filter, H Series 400FDN Heater, Sense/Dispense with Stenner Pump, ColorLogic X 3, TigerShark RC990, ​Borates, TF-100 test kit, K-1766 & Speed Stir Finally done! Well Almost

  5. Back To Top    #5
    Richard320's Avatar
    Join Date
    Jan 2010
    Location
    San Dimas, CA (LA County)
    Posts
    20,311

    Re: PH automatic system won't automatically dispense ? Help please !!!

    Quote Originally Posted by 05inthecity View Post
    "To protect the pool, the Aqua Rite Pro or Pro Logic control will automatically shut
    down pH control and display a "Check System" message if the AQL-CHEM2(-240) or
    other pH dispensing device runs continuously for more than the selected timeout
    value. This prevents a situation where the Aqua Rite Pro or Pro Logic is constantly
    feeding pH reducer because of a probe error or external problem with the pool and
    allows the pool owner to evaluate the pool chemistry before continuing with pH
    control. Use the "+" and "-" buttons to select a preset timeout value from 5 to 120
    minutes. If the Aqua Rite Pro or Pro Logic exceeds this pH Feed Timeout, it can be
    reset in the Check System display."

    Ok I will change the timer,
    but just to be clear. It doesn't KEEP running. It won't start running ( or dispensing)
    at All !
    i have to push the button to get it to start dispensing
    and then the light comes on again...everyday, same thing, with the light coming on
    and NOT dispensing
    then I push the button and it resets it and it will dispense until its 7.5 again
    but next day or sometime later. The system will trip the light again.

    i need it to just come on and dispense automatically.
    thats the problem.
    thanks for your help
    Right. The way I understand it, the sensor reads pH and the brain starts it dispensing. But there's a safety in there that stops it dispensing if it runs longer than your pre programmed timer, so it doesn't empty the tank and destroy your pool with excess acidity. When it dispenses longer than is programmed as the limit, it shuts off and sets the alarm. At that point, you're supposed to stop and check for the problem, like the sensor out of whack or the tank is empty, and then fix it and reset it. If it's set to 5 minutes and you need 8 minutes to dispense, it'll trip it every single day.

    Start your troubleshooting by raising the cutoff timer.
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

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