Wow. My concern about asking the builder to re-do it: is he capable of doing it right? There is such a big difference between what was requested and what was delivered. Hopefully you still have a big retainage that you held back, and you can use it as leverage and/or to pay someone to create the feature you expected.
Yes I would have it redone also. But my concern would be to find out what was stipulated in the contract. Did it just say water feature or waterfall? If so then you might not have a case. But, if it's much more specific then for sure you do.
I hope he's not real proud of his creation. If he's proud of it, reality might hurt.
Agreed that it depends what's in your contract or drawings. Did your picture get attached to the contract by any chance? Or maybe if his bid, or the contract, included a separate price in the $000s for the water feature, you could argue that something more was reasonably expected.
That is a sad interpretation of your picture. My experience was that natural water features like you pictured are spec'd in terms of tons of material, and they are more expensive than raised beams. Good luck to you on this, because the design is gorgeous!
Good luck with fighting the contractor. Was the picture attached to the contract? I won't use the words I'd like to describe the contractor. But if sued in small claims he can just say he never saw the picture. How much did you pay this guy? The one in the picture is $3 to $5 thousand in my market.
The main thing you have going for you is that the completed project looks like a sixth grade science project.
So my husband is confirming that even a modest waterfall feature would cost $6-7K based on our PB estimates. And by modest, it was less than your picture. We had some landscaping steps placed in our yard for ~ $4K for reference.
The contractor has agreed to demo the existing and start over. This time I'm going to be onsite, pick out the stones ahead of time, and even dry build it near where it will ultimately go. Pretty ridiculous but I'll hopefully get this resolved
Wow is all I can say ...huge difference between the two pictures.good luck and I hope it all works out for you. Your pb should be embarrassed to have performed that work smh
The contractor has agreed to demo the existing and start over. This time I'm going to be onsite, pick out the stones ahead of time, and even dry build it near where it will ultimately go. Pretty ridiculous but I'll hopefully get this resolved
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