intellicenter problem

I just added the valve expansion board in my Intellicenter and can't seem to get it to work. BACKGROUND - I'm currenting running two laminars off the Valve A and Valve B connectors on the main board (using Intellivalves). I had no problems installing the Intellivalves, configuring them (setting...

New Pool this year installed with EasyTouch 8 which was upgraded to IntelliCenter i10D (523049). Getting cooler so last weekend I turned the “SPA” ON, and the valves changed, but I got an “Err” on the Intellitouch and nothing on the MT400 panel (no lights no nothing). Cycled the Circuit...

Hello all, we recently completed a pool that has an intellicenter panel with the Wi-Fi link kit. The customer has reached out twice over the panel loosing its internet connection after a power outage. Once during a thunderstorm and again when Generac was installing a home standby generator. I...

UPDATE: ISSUE RESOLVED! The pool builder did not install the second part of the WiFi controller needed to properly operate the Pentair Intellicenter. It worked intitally by a fluke, and when Pentair updated their App - without that second piece we were down for the count. We had a new Pentair...

My Intellicenter2 is ethernet hardwire connected to my network. Has been since day 1. Recently I have been unable to connect to the system using the Intellicenter App because it is losing network connection and the only way to restore connection is turn it off then back on. No changes to...

hi I replaced my single speed pump with a calimar variable speed pump. After wiring up I got a low voltage E-8 alarm. I am not sure how to troubleshoot this. I took some photos of the intelliconnect box as its wired. This is how installer wired, I didn’t change anything. It looks like the...

Hi all I got a notification yesterday on my panel stating a firmware update was available - everything at this point was running great - I went ahead and did the firmware update to 2.006 (wish I hadn't) - after it downloaded and installed / rebooted... my pump will no longer respond to on off...

Hello, I’ve connected the WiFi kit to my intellicenter control panel. I followed the directions (which are quite confusing) and I’m getting the following errors shown in the photos provided. It should be noted that I assume I did everything correctly because my panel says I am connected to the...

Has anyone been able to use Alexa commands when you have two pools in Intellicenter 2. I have tried every combination I can think of and Alexa just tells me it doesn't know which pool I want. I understands that I have 2 pools so it must be a syntax issue. Here is what I have tried so far: Ask...

Hello- This morning I clicked on "Check for Firmware Updates" on the outside panel. I returned a few hours later and it's still spinning, looking for a firmware update. I can still connect to it from the app and it's still running my schedules, I think it's just stuck. I am thinking I should...

Pentair IntelliCenter app is throwing an "SSL error cannot make secure connection to the app". Learned from this site that there is a web address for the app too? https://intellicenter.com/. I cannot get to that either. Does anyone know if the server is down? The customer service number says...

New IntelliCenter i10PS owner running 1.047. I have noticed every time I have flipped the breaker to turn off power to the IntelliCenter... when I flip break back to power up IC it doesn't update to the correct date and time. Firmware: 1.047 Clock Source: Internet Time zone & zip code: setup...

Hi All, A few weeks ago I discovered the Intellicenter does not like some features to be run GPM and others RPM for pump speed. I noticed this because when my schedule would get to that function it would stop and not continue running. Once I set everything as RPM it was okay. Then this morning I...

Hello. We installed a new Intellicenter late last year and have been having a lot of issues. First of all, it seems somehow my pump is no longer communicating with the automation, as the screen on the pump itself is active and the Intellicenter is reporting "communication lost". Additionally, I...

Hey guys, just had new Pentair equipment with IntelliCenter installed a few weeks ago, all was fine until a few days ago when the whole system shut down. Coincidentally, this happened a day after we started heating the pool. My immediate thought was that the GFCI breaker tripped but it looked...