#help

We just finished the SLAM process and as soon as we stopped running the pool 24 hours it started back turning green. Hayward sand filter. Sand is barely 1 year old. Why is the water only staying clear when we run the pump 24 hours? First time pool owners and need help.

Air temps in southern WV are running 65 -80s but since nights are much cooler 40-60 depending on the day my pool has been to cold for over a month to swim. Water temp has been in the 60’s and just now dipped to 58 this weekend. Honestly I’m over fighting the leaves and debris since I can’t enjoy...

Hello everyone!. So I just put my pool up a few weeks ago and filled it with artesian well water tossed in a floater with hockey puck from Clorox inside and just let it ride . It's just my wife and I so it's small (14ft diameter and 42"deep...about 3k gallons) we haven't used it allt hat...

Hello everyone, I’m new here but I’ve been a pool technician for roughly 5 years now. I’ve stumbled across a family friend of mine that bought a house with a 3 year old pool. They have all Jandy equipment and everything’s working great until recently that had to have their basement redone due to...

Hi all, Need some help identifying what’s going on with my pool. I have a 16k gal underground pool with Ecofinish on it (professionally done over the fiberglass). We have a Bio Shield UV light and a 4 cartridge pentair filter. This is the first year of using pool Rx minerals that instruct to...

I recently upgraded to a 18X48 Intex pool. I originally had a 15ftx48 pool that I leveled and used for 5 years. I used the same process. I measured multiple times but I had a couple different issues. 1. I felt like the pool slid as it is almost filled half way. 2. And now, I am looking the posts...

I need help. We have a 23,500 gallon in ground pool. We do not have a cover for the pool so during the winter it gets all kind of stuff in it. Last year I was able to get it all cleared up and we were able to swim in it. This year however.. I have been slamming for almost a month. CC is 0.5 or...

Hello! I just recently got and set up a 10x30 intex metal frame pool and I’m having trouble with what I need for the pool and how often the filter pump should be running. Any help or advice would be greatly appreciated! ☺️