heater chiller

I am not sure what happened, but over the last week of so my pool heat temp got set to 104 and I can’t change it. I am the only one who has ever used the control panel and I never set it past 85. I thought the panel might be locked, but the LOc doesn’t show when trying to change the temp. In...

Hi everyone, we just finished building our pool and I noticed that on our new AquaCal Heater/Chiller on Cooling Mode it puts out hot water and cold air from the fan, identical to Heating Mode. I've gone through the settings on the unit and didn't find anything obvious and haven't been able to...

Hi! I'm hoping you all can help. Below is what is happening from the electrician's notes. We narrowed it down to the heat cool unit. All tight connections everywhere. "According to his home monitoring system, lights in the main house and garage (a main panel and subpanel) were flickering along...

My heater tries to come on, but sounds like it surges then kicks off. We hear a buzzing sound from the main breaker box.