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we had acid wash done, pool refilled, pb was nice enough to check the gearset for us and we found a piece of plastic in it from one of the DE grids. Now husband telling me that last time he changed the grids, about 6 mths ago, there were some missing pieces. What's that mean, now? Where would...

I find I'm still being tempted to DIY somethiing that's not too risky. Is the IFCS the dome? sounds like I'll make sure not to touch that but the pop ups might be ok or do u still think I could easily damage those? Company that took out pop ups last time said they are pretty heart. Would you...

ok, thx for your recommendation. We'll do that!

I may have figured out the air bubbles, or at least in part. I asked my husband to check the o-ring and found that he put the lid on in a way where the "front" was in the wrong position. I no longer see a lot of bubbles, but perhaps some bubbles. I looked at the leaf canister and it's not full...

thx Gene. PB emailed saying heads are covered but labor and the actuator isn't. I can't imagine the heads would need replaced so the warranty seems good for nothing in this case, although maybe the heads do fail eventually. I'll tell pool company we're going to try to fix it first and do as u...

pb was going to come out tomorrow to look at the gear set as he said somexs a leaf gets caught in it. I was told he's no longer working at company and they would want to send a company to take care of it with water in the pool. I haven't gotten the price yet. Any feedback on if we should...

Hi Gene, Thx. I'm waiting to hear back from PB but from the paperwork I reviewed cleaning system only warranteed 3 yrs. :( Underground plumbing 5 yrs. I still think the prob is from having pebbles stuck in system from not backwashing in time since it happened to us once when pool was new yrs...

We need to empty pool for some warranty work so put off backwashing pool. After a while it didn't seem like a good idea to wait so we backwashed a couple of weeks ago and last week broke down the filter and cleaned that. We weren't so happy with how it was cleaning and after opening the leaf...

for anyone who was following this thread, the moderator was kind enough to make a new thread for the part that had to do with algae here Clearing algae - Page 7 "clearing algae."

just got an appt for the pop-ups for Friday morning. so, to get back to the original reason for my post: when people say their pop ups work, what does that mean? how long does it take, for example, for the pool to clean after a dust storm? what is left in the pool on a regular day like today...

if i were only able to get the pool light to stay on white. anyone know how to do that on a hayward puck? i think i lack the patience and i keep pressing the light button and holding it down. it's not going to be easy with the lights switching colors.

i can't believe how on top of this site you guys are. i was kicking back outside, cuz the breeze by the pool with the 100 degree weather isn't all that bad, while i get an email together for the pool company so that everything is in writing at least on my end. they haven't been so good about...

btw, now i found what looks like rust coming through on my step. I am going to have to have the pb take a look at that when they come out. i also see some discoloration of the pebble on the steps. i'm wondering if i never noticed it or if that's normal/something to look out for. it's whiter...

George, I'm a bit confused. I thought I've been told to shut off the pump before I open the debris canister. did u take the top off with the pump on or off and then turn the pump on with the lid off? my lid looks like the bottom pic. have the pool running right now so I didn't take the lid...

azjoshers79 yes, I'm local, in the older part of Ahwatukee. I'll PM you for the info. That sounds great! the pb told me if the pool isn't clean within 24 hrs after running at high speed to call them to take a look at the in-floor heads. I'm thinking I need to brush it and not just wait for...

provia, does having your filter on when you have a pool party keep the pool from getting green? if not, what is the purpose of having it on when there is a pool party? cleanliness in general, to be rotating out the water? there is a lever on the water valve but I thought it was a lever to...

Proavia, I was wondering that about the returns, actually. Is the point of the returns to send water back into the pool and keep water moving so it's not stagnant? if so, seems that's what the in-floor does, too, just on the floor, not on the wall? When would i ever need to turn the returns...

mas 985, sorry i think we posted at the same time and i missed this. I forgot, we do also have a leaf canister and my husband empties that weekly. he said we don't usually have too many leaves in the canister. (seeing we live in the desert). EcoStar doesn't ring a bell as far as the pump...

i thought i recalled the sections of pop ups rotating 5 minutes per section or so. i haves it on T3 right now and only the first 3 have popped up so far (in the cleaner section of the pool). It's been about 20 min. could it be that it's stuck on that section and the rest of the pool is not...

- - - Updated - - - this is how much stuff was in the leaf canister before just cleaning it out. the leaf canister is in the above pic.

yes, leaf canister empty and skimmer basket empty. i'm putting the drain on fully open and closing the skimmer completely and letting the pool run another hour just to see how it goes. although now my kids want to get in it and i never let them play while the pop ups are up so they won't break...

this was a pic that i took of the gate cuz the gate guy has to come fix it. wanted to show how much dirt we have in our yard cuz i know they will try to argue that we have too much dirt in our yard. we have not finished laying down rock and plants all around the pool but i don't think it's as...

do I just press + to reset cell now that we cleaned it yesterday? why did the "check system" inspect cell notice come up anyway? is it automatic after 3 mths with a Hayward cell or could there be a prob? still not sure why it's not producing more than 2.0 chlorine after being set at 100%...

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thanks everyone. i'm having probs downloading pics but i'll keep working on it. in the meantime to answer questions, filter set to run: T1-all 10p-1pm (95%), T2-all 1Am-7AM (35%), T3-all 7am-9am (95%). if i need to check rpms i'll try to figure out how to do that. for now it tells me in...

got a new pool end of last summer. seems to me that the UV mustn't do what it's supposed to and why we have to have the salt cell turned up to 100% and still have algae is baffling. we run the pool at the settings and time calpools told us to (i'll have to check but I think 2 hrs on high, then...

We have been disappointed with our in floor system since when we got the pool put in almost a year ago and my husband thinks the drain has no suction. I was told that the suction is inside the drain where we can't feel it since it's a safety feature. there is also a drain on the side of the...

Joyfulnoise, i'm not sure if i'd say air bubbles, although i have seen bubbles at times from the kitchen window. it blows what seems like a good pressure of water, i guess. i must've misspoken. hammer49. do u think u will ask for some of the money back? they said ours was guaranteed to...

we've had our pool in for a couple of months and haven't been happy with the cleaning system. yesterday the kids broke a styrophome kickboard into little pieces into the pool and it didn't pick all of it up with the skimmer last night. I imagine that's due to them getting stuck to the tile, so...

thx. will i have returns or is the in-floor considered the returns? i thought the pb mentioned this unless I am mistaking it for something else that is not needed in a pool with in-floor.