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Sorry for the delay in responding, I do see the error you’re referring to and I honestly don’t know how to fix it. The Wiki actually uses a separate software to display the content with a bridge between the forum software and the Wiki software syncing data between the two. It appears that the...

PoolMath logs should now be working correctly.

We’ll gladly assist in that update. Can you send a link to the article that needs edited and we’ll get that taken care of right away.

Just updated an issue that was causing certain automated tasks not to be ran on schedule or at all. As a result of this job not running properly emails for subscribed forums/threads were being delayed on getting sent, or in extreme cases not getting sent at all. Delayed emails are now being...

Updated error log as of 2:55 est

Wanted to move this thread to the “Forum Issues” category as the migration has now occurred and we’re running on new servers. Before I dive into details I’d like to apologize to all whom have wrote today concerning issues about how “short” I may have been in my replies. Hopefully now that we’ve...

K i'll calculate the gallons, how much should i oversize the filter? ugh i wanted to stay away from SWG but i'll look into it! thanks!

Over the next few weeks, you can expect to see forum downtime as TFP completes some of the final technical tasks in preparation for the busy Swim Season. Later this week, expect the website to be down for approximately 30 minutes as we install updates to Xenforo to address some of those pesky...

I’m loving the fact that TFP has made you the expert of the group!! May I ask if they’re already on the website? I’m assuming not but let’s make sure to start.

Understanding that your device is about 10 years old and runs a version of Android that’s well past its end-of-life, is crucial in understanding this situation. This device was launched around the same time or even before the development of PWA’s, making its compatibility with newer web...

@proavia Talked with both the developer of PoolMath and the people whom handle most of the actual development of TFP about this issue and we’re all stumped. None of us can recreate the issue on our Android devices. Can you let me know what device you’re using, what version of chrome you’re on...

I suspect this is where so much of the disconnect and confusion in this thread stems from, and why the screenshot is so helpful. There are two totally separate messages out there that are shown at different times depending on the users device. The message you’re seeing is solely for push as...

I’ll play the part of Leo and reply to a few items here…….. This statement is only partially true, but also mostly false. For roughly 4 years now I have been working behind the scenes with a developer on creating a full fledged Native App for TFP. For years push notifications were part of this...

Prompts to install Apps have been used on sites, including TFP, for some time. In all honesty, everything on the web now can be made to look like a scam so sites are in a horrid position no matter what is done. We’ve been running this version of Xenforo for roughly 6 months now on a staging...

This is a part of our new feature testing, specifically for something called a progressive web app (PWA). PWAs are designed to offer many features of a mobile app directly in your browser, like push notifications and a more app-like interface. This on Android is all a user needs to do to...

I will dive deeper into this to verify 100% of the functions are restored, but I suspect the large issue of getting this to work at all is now back up and running. (y)

Unfortunately, there isn’t a simple fix for this. Many of the articles in our pool school, including the one you mentioned, are in dire need of an overhaul. Historically, TFP hasn't prioritized search engine optimization, and as a result, many of our articles aren't performing as well as they...

@luckydawg Is there any ways you can email me at [email protected]? I’d love to review details and help you understand exactly why the action occurred.

https://www.troublefreepool.com/forums/testing-and-balancing-your-water.16/ Can you click on the link above and check at the top? Check to see if you may have mistakenly clicked to follow this forum?

I’m always open to seeing how other websites utilize the software, can you share a link via PM as I’d love to see it in action?

All honesty, I’m not sure. All I remember is the map was tossed together in few minutes during Covid and has been buggy the entire time.

You're right, the "Where to find Liquid Chlorine" feature saw its peak necessity during the height of the Covid pandemic when liquid chlorine became a scarce resource in many areas. Since that time, the urgency and activity around it have declined. I suspect that the plugin we use for that map...

Hi there, Thanks for your interest in supporting TFP, and for your insightful questions! I'll clarify your queries as follows: 1. The discount codes for TfTestKits are primarily designed for new test kits and are only applicable for Bronze and Silver supporters. As a Gold supporter, you'll...

Over winter, we saw an uptick in our emails being marked as spam, which put us in the crosshairs of our email provider. To sort this out, we altered our newsletter settings plus started tracking our emails to keep things legit, but it looks like this might have caused the redirects you've been...

That should help…….

This page is a work in progress, but hopefully this will help you out some. https://www.troublefreepool.com/wiki/index.php?title=CYA_Chlorine_Relationship

Great! No promises it’ll stay forever as DDoS attacks suck…..a TON! At least for now we know what options we’ve got in the future just in case we ever need to reimplement the setup. Now more important, what’s Linux?? 😂😂 Like, that still exists???

So I’m gonna put up a quote from the host that kinda makes sense to me…..but at the same time is well beyond my pay grade. Long story short however, let’s see if this change helps. 👍

https://xenforo.com/community/threads/custom-user-titles-set-to-0-or-1.211553/#post-1608266 Turns out this hiccup is an Xenforo issue, hopefully will be patched next update. 👍

At the end of the day, if I had to choose one source of revenue to lose, it would be this one. While any decline in funds will hurt an organization, this loss wouldn't be as severe as some may think. To put it into real-life terms, these funds are almost equal to what TFP spends on maintaining a...