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All that link does is take me to the Welcome page. I’m using my cell phone app. Maybe I need to use a computer.

I can’t seem to find out HOW to SLAM my pool. Where is a link to that?

Yes the Vit C removed the stains but when my water was tested today the iron was only at .1 and that was after using metal out. After some reading and finding my phosphorus was at 4000, it said the cloudy water & high level was due to phosphorus being released after using the metal out. That...

Have you ever had to do the salt bath with your Zeo? I went to their website and they recommended doing it every few years. Problem with that is that the top of our filter Triton II TR100 is impossible to get off. No luck loosening and removing the top part of it yet...

I am having a hard time navigating this forum and web site. Can someone explain what it means to SLAM your pool?

Here are the pool stats today- pH-7.2, TA 185, FC 0.2, TC 0.2, combined chl 0.4, CYA 143, copper .1, phosphate over 4000. Zeo sand filter. 13000 gal vinyl inground pool. We have used 3" chlorine tablets but are switching to liquid chlorine. We have been battling high levels of metals and...

Thank you. I didn’t know that. And yes, our CYA is high! We are going to switch to BioGuard burnout 73 which has 73% calcium hypochlorite and 27% “other”. Is this shock better? Where do most people get their shock from? Or do you use liquid chlorine to shock with?

The shock we are using is from Sam’s club Members Mark Quick dissolving shock. Active ingredient is Sodium dichloro-s-triazinetrione hydrated with 1% “other” ingredients. Not sure if that has copper in it?

The steps on our inground pool are very yellow. We took in a pool water sample and it came back with high levels of copper. After using the chemicals they sold us to chelate the metals in the pool, we took in another water sample and the metals were in normal range. We shocked the pool and...

OK, just finished dumping 1/2 the water again (2nd time) and my CYA is now at 80. Do you think I need to dump more water or is this level OK?

Thanks for all the info. Unfortunately I can't drain the whole pool, it has a vinyl liner and I was told we can't totally drain it, only lower it to about 1 ft deep in the shallow end. I guess the liner may raise if we drain it all the way? So I have to do this over several water dumps. A...

I just did the 50/50 dilution and it still read somewhere between 100-150, meaning my level was between 200-300? How does it get this high? I just hate to have to dump more water and refill, here in Texas, water is VERY expensive. Is there any other way to reduce the CYA?

I am new to this site, and it looks like it will be very helpful. Please help- we have had our pool for about 9 years now. This year and last year we have had a terrible time with algae. We have brushed it all down, shocked it, used algecide, balanced it (using Leslies to test our water, I...

Just wondering if you really need a solar heater (unless you plan on swimming in the winter). We live in Texas and do not heat our pool. You can use a solar cover to warm it quicker in the spring and keep it warmer longer in the fall. We have a hayward pump and have not had any problems with...