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I hope they lurk, bagelman5000, as I too have been trying to reach them for a week. I sent two emails, left a voice message, and have gotten the recorded message three times so far during working hours. I really, really need to replace my old Dolphin pool cleaner so I'm not sure how much longer...

Hello, all, I ordered an RJ45 SWG a while back, and it is still sitting in my house. I'm a (middle school!) teacher trying to convert my 10 classes (and 4 different technology-related, usually hands-on subjects) to distance learning, and DH is disabled. I am fairly handy overall so I ordered...

Back to apologize - I found some of the charts I needed, so please excuse the basic questions such as Cl/CYA relative levels!

I'll be back with more specific (and my own!) test numbers (on my way to an appointment shortly, and he just added several chemicals), but I am looking for some general direction first if you wouldn't mind. I took care of my pool for many years - in NJ and then SW Florida, thanks to the...

( May be a silly question, but did you try Leslie's Pools? That's one source we use here (Ft Myers). We pay $4.70 for a 2.5 gal refill (I think it is 10%). Home Depot also sells pool bleach (case of 4 gals, I think) although not in refillable containers.

Hi, My DGS was playing with one of those infernal "swim" toys that require a battery. He opened it up and his younger brother took the battery and threw it in to the pool. By the time I discovered what had happened and found the battery (at the bottom of the deep end) the battery had created a...

We too just returned from a ten day trip (we are located in SWFl). We are pretty new to the area so did not have anyone to check the pool. Shocked and covered the pool before we left. Returned home to a clear pool, no real water loss from evaporation, FC 4 and CC 0. Water temp was ~81 when we...

Thanks for the quick response. Actually, I left the 2 DGSs in the car with DH and popped in quick to Leslie's as I happened to see the store as we passed it yesterday. As I was trying to hurry and didn't need anything else I just asked for the test strips rather than look around for them. I...

I'm sorry, but I cannot find the posts discussing test kits. Could someone please explain the pros/cons of the different test kits for borates? I seem to recall a recommendation not to use the one from Leslie's (and another brand) but I do not recall why. I also seem to remember the other brand...

I find it interesting that it's the chlorine that offsets the urine. When it comes to stain removal, the method of choice is usually baking soda, not chlorine bleach. Plus when my kids were small (admittedly quite some time ago) you didn't bleach the urine soaked clothes until after washing as...

Thank you for both the welcome and the quick response. I somehow missed both needed the acid - I agree - if going that route, much better to use Borax. BTW, it was so nice to find another site that promotes the BBB approach! I used to frequent Ben's site, but I have had lots of trouble...

Hi, Can you tell me if there is any practical difference among the name brands listed in an earlier post as regards adding borates to the pool? I am considering taking the easier path, but for instance there is a measurable difference in price between ProTeam Supreme and BioGuard Optimizer Plus...