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We have a spot that continually is growing on our wall. Daily, this blob shows up, we brush it off and it’s brown underneath it, and by the next day, the blob is back. My gut says it’s rust, but I’m hoping one of y’all will tell me it’s something different.

Our house has a rainwater collection system that supplies all the water to the house. We use municipal water for the sprinkler system, but currently it's on the house's rain water. To do this we need to cut one of the pipes that currently supplies the water to the pool for the auto-filler. We...

My pool has an IFCS that runs anytime the pump that it is on is running. It’s the same pump as the main drain for the pool. Is this how it is supposed to work or should we be able to turn it off separately? For reference, here is a photo of my pump system. The cleaner and main drain run to the...

Hi All, Today we noticed that while the control panel indicated that the pumps were running, they weren’t so I started doing some investigating and found some interesting/scary stuff. The area around the pumps is wet, so water is coming from somewhere. There is water dripping from PSB215...

We have an auto-filler and used it when we first filled the pool. It overflowed a couple of times, so we turned it off. We've been manually filling the pool since then. I've been considering changing it out with a float switch that controls a an automatic water valve controller that turns the...

My pool has a Paramount in-floor system. It runs ALL the time if the pumps are on. PB says it’s connected to the vanishing edge setting on my phone and turning that off will turn it off. Spoiler: turning off vanishing edge doesn’t turn it off. I’ve noticed turning off Vanishing Edge does NOT...

I've got water coming out of what I think is the barrell in my Jandy heater. I'm trying to work with Jandy/Fluidra on a warranty claim and while they are helpful, getting the actual service is proving to be difficult. The original PB and installer is not servicing it and it's proving to be near...

Hi All, I’ve got a new pool and my PB went MIA at the end, so it’s up to me to get up to speed. This is not my first pool, but this pool is different than my other pools in that it is raised and the equipment is underneath it. Today’s project is getting the chemistry on the right path. This...

I’ve got a leak somewhere near this light and drain and I want to seal around it. How do I remove it? Do I need a special tool? Photo of Light OH! And I’m going to ruin my light if I take it off while it is in the water?

I’m having issues with a brand new Jandy JXi 400 heater. It’s under warranty, but my PB cannot be trusted at this point so I’m going through the process of finding someone else that can come work on it. In the meantime, I’m trying to figure out what’s going on, both for my own education and so...

Hi All, I've moved to a new place and am now living with my 3rd pool, all of which I owe the success of good maintenance to TFP (can I get a "heck yeah!"). This one has some new complexities to it and my pool builder is not a guy I'd recommend to anyone. The list of issues I've had since...

I'm having a problem with a breaker tripping when the pumps start up. Here's a video of what's happening. Any input would be appreciated. Thanks! https://www.loom.com/share/c03935e156d143f987865212573c6c56

I need to troubleshoot the Fault Shorted H2O Sensor error but have a little bit of an embarrassing challenge. I'm not sure how to get the front panel off. It has a lock on it. Of course I have no clue where the key is (or why these are locked). A screwdriver seems to turn the lock mechanism but...

I have a 280 that has stopped moving around correctly. I'm pretty sure it needs a new gear assembly where the wheels are. It's 10 years old. Water is also coming out from between the top/ bottom. Do I try to repair or buy something new? And if I repair, do I do a full overhaul? Thanks.

Hi All, I posted this the other day about replacing my SWG, but decided to try to troubleshoot one last time. Time To Replace SWG. Suggestions? Here's where I was/am: SWG hasn't been generating chlorine for a while. I've been using bleach and decided it was time to either fix or get it...

Hi All, I think it's time to bite the bullet and replace my current SWG. I have a Jandy1400, been on the system for about 10 years now. It stopped generating chlorine so I replaced the cell. Still not working. Getting error codes, testing the board the way the service manual says, and can't...

I'm trouble shooting service numbers on my Aquapure and wanted to run the entire scenario by some folks before I spend money on replacement parts. First error codes were the 125 & 194 - Clean Cell. I pulled cell and inspected it. No obvious build-up, but I cleaned it and got a few bubbles. Put...

Hi all, I just unplugged my sensor without first taking a photo. Now, I'm not sure which direction the plug should go in because it works both ways. I unplugged at the black part. Help? Sent from my iPhone using Tapatalk

Hi All, I can't turn my pump off using the intermatic timer. It stays on just fine though! I've got the 2 timer type - 1 for the main pump power/time and another for the Polaris. The main switch flips on and off completely so I know it's not the wheel with the little metal clips/trippers. I've...

Hi All, I think it's time to replace my Pentair LA01N. It's making this horrible, high pitched noise. I've already replaced the bearings. In searching the forums, there are a lot of recommendations for replacing the motor, but at $171 it seems to make more sense to spend the extra $50 for a...

I have a small leak in my pump and it looks like it's from a drain screw(?) that is broken. Would a local pool store or hardware store have a replacement or is this something I need to order online? The o-ring looks good. Thanks! Lynn

Hi, I have a leak around one of the bottom screws on the volute on my Pentair booster pump http://www.poolcenter.com/p/la01n-booster-pump Is searching for information, it seems that the leaks on these usually are from the seals and o-rings. Is that what I should replace or is there water...

My shock is complete, my pool is holding chlorine overnight, and we've got sparklage. Now it is time for fine tuning. Here are my latest readings. FC 4.25 CC .5 TC 4.75 PH 7.8 TA 100 CH 200-210 CYA 30 What's my next step? Add stablizer to get PH down and CYA up then test everything again next...

Hi, I just replaced my Jandy AquaPure 1400 cell and am getting this error: 172 Flow Sensor service condition or flow sensor is unplugged. Of course, the 'troubleshooting' says to call a service professional. Any trouble shooting tips before I bring someone out? I'll be happy to post pics of...

In the manual, it looks like its just the power cable. Should I just be able to swap it out or is what I'm seeing an indication of another problem? [attachment=0:2r2zk2rf]ImageUploadedByTapatalk1372208533.026898.jpg[/attachment:2r2zk2rf] Thanks for your advice! Lynn

I think it's official. The guy at the pool store thinks I'm totally nuts. Last weekend it was because I wanted enough stabilizer to raise my CYA to SWG levels. Today it was because I wanted a Fas-DPD test that went to "at least 11" [cue up Spinal Tap reference here]. Looks like I'll be waiting...

Hi All, I've been reading and reading and reading and **think** I have a grasp on where I'm going, but want to do a sanity check. I've got a 12000 gallon SWG pool, using the Jandy Aqua Pure. Current temp is 86 degrees. The pool is in partial sun all day and clean of most leaves/organic...