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Well, since the tech coming to my house and subsequent report he sent to LPI, Inc only resulted in LPI telling me to turn the temp down on my hot tub, I submitted a refund request to my credit card company.

Welp, the spa tech must not have come through for me because here is the response from LPI to my BBB complaint: "The pictures that were provided to us from the customer do show the elected "extreme foam" upgrade, matching the invoice and production ticket. Additionally, we sent a foam kit to...

No, but he’ll be sending it in his report to the company…….he says

Man I wish the inside of my hot tub looked like yours. Since it is rotomolded there is just not access like that. It’s a real rats nest and hard to get access. The spa tech arrives in 30 minutes…….we’ll see what he thinks soon. UPDATE: The tech left about 20 min ago. Not surprisingly there...

Update: No reply from LPI, Inc (Aqua Living Factory Outlets) to my BBB complaint yet and no further communication from the company about sending a technician out to my house. This company is pretty underwhelming so far, and that's not surprising given the negative reviews you can find easily...

Ugh, I just got some type of update on my "Service Request" from the company indicating they are sending a technician to my house. I can't imagine a technician is going to take all the insulation out that I stuffed in, and then try and spray foam all the voids. It's literally not possible at...

"That helps nobody but the BBB's sales pitch to businesses for membership fees." I was not aware working through the BBB was ill advised. Thanks for the tip. I'll be honest, I've never in my life disputed a charge with my credit card company for a product I actually received.

I submitted a complaint to the BBB the other day. I'm definitely not pleased. In the complaint I selected "Replacement" as the desired resolution. But I don't have much faith that they won't deliver another one with missing Full Foam or other issues. So, we'll see how they respond to the BBB...

Good idea. Actually this photo above is the corner I sprayed foam into the other day. It's not nearly as easy as I thought it would be. There's a reason it's supposed to be done at the factory during the build process. I have no idea if my attempt did much good. About 20 min ago I stuffed...

Based on my thermal camera images, I should have left my fiberglass insulation in, rather than taking it out and spray foaming. My readings are worse now than with the fiberglass. Not terrible, but my fiberglass insulation stuffing insulated really well compared to my spray job.

Since it’s rotomolded cutting holes in the bottom of the hot tub is probably a bad idea. I might cut holes in the corners though.

Yeah. If I had full access to the shell and cabinet and was building a hot tub from scratch it would be awesome. But I have to spray through a one inch gap into darkness with the hopes that I am hitting the shell of the hot tub into the void. I submitted a BBB complaint today for the parent...

210 board feet is actually a lot of coverage, more than enough. Divide it by 2 to get 2 inches coverage and you have 105 board feet remaining. The problem is there just isn’t good access to the shell because it is rotomolded and also there is a layer of foam sprayed on the components in front of...

Here’s what I received. It’s legit, but man is it messy and a pain in the rear to apply.

Update from LPI, Inc on my Support Ticket regarding missing foam insulation. They are sending me some type of Spray Foam kit. When asking them on the phone how much foam, what brand, how to use, etc they told me to google it when the kit arrives. Hopefully they are sending a substantial kit and...

Understood. I’ll post here again when I have a resolution one way or the other.

I agree that insulation has to make a difference and the notion that it doesn’t and I’m not going to notice a difference when my hot tub does get insulated properly seems silly. If everyone that owned a hot tub was consuming 1000Kw per month in winters, no one would be buying them and most...

I have to disagree. It still sounds like you are saying insulation isn’t necessary on the sides of a hot tub. I’d rather not lose heat to the outside if I don’t need to. If my whole tub looked purple per the below image cover and rectangular panel, I’d be seeing better efficiency.

Over exactly 24 hours my hot tub dropped from 103 to 82 degrees. 21 degrees total. I don’t think that is normal performance for late January weather for what is supposed to be a well insulated modern hot tub. I visited the hot tub dealer in person this morning and I think he is better...

It seems odd. Are you saying in 20 degree fahrenheit that if my hot tub has full insulation, or no insulation at all…..at those temps it won’t really make a difference. That seems very strange to me.

Mine is neither because it is missing foam insulation over 50 percent or more of the tub shell and cabinet.

My math is correct, it's just horribly inefficient for a brand new hot tub. Modern hot tubs should not have to run the heater for 6 hours per day even in 20 F degrees. When factoring the low speed pump for circulation and using it daily, I'm well over 900Kw per month for just my hot tub. That's...

Thanks. Ideally the dealer makes everything right, but if they screw me I’ll pay someone to professionally foam it up for sure.

I don’t think a hot tub heater running 6 hours per day to keep up with 1 degree heat loss per hour is happening with many people’s hot tubs though. My hot tub added over 950 Kw usage to my bill last month.

Thanks for the info. I’m factoring in higher electricity usage for the rest of the house already, and even being conservative with the power consumption of my hot tub. My experiment today is proving my hot tub water is losing 1 degree of heat per hour. I have a post about it higher in the thread.

An update on my experiment. At 9:45 am EST today I had used my hot tub and the temp was 103 when I got out. I immediately put the temp down to 80 degrees. The cover has been closed ever since. Now, at 4:15PM EST the tub water temp is reading 97. Six degrees already it has dropped. Pretty much on...

I'm pretty certain because it's rotomolded, it doesn't have the same structure as a standard hot tub. So putting it on its side and looking into it won't tell me much. Also, I'm curious how people do this when it's hard wired to a 220v breaker. Do you disconnect all the electric from the hot tub?

Agreed. There is just so much heat filling up pockets in the cabinet due to zero insulation on the shell. If I had easy access to the shell I might be able to insulate it better on my own. But because there is so much foam sprayed like in the photo you saw, there is only a 1-2" gap for me to...