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Last question, do I use the e-zpatch to fill this half inch seam where I removed that putty gunk or some other grout product, you may need to look at the last set of pictures that I uploaded to see what I'm talking about? Does it come in any other color than white as my grout is gray? Thank you...

**Update** I removed all the globbed on "putty" material between where the skimmer meets the pool, I have a pretty good idea this is what has been my problem all this all along, so my question now is the e-zpatch product suitable for a repair like this? I suppose what I am now wondering is this...

Thank you so much for replying, after posting this I got motivated to take a better look and ended up using a dremmel to remove bad grout as well as popping the suspect tiles on the right side and $#@& they were only had thinset along the top third of the both tiles and was a cavity from front...

Well after waiting for the pool guys to come fix the leak, I've decided to give it a go myself. I found a multiple post here and elsewhere clearly describing the process of (a) draining water level well below skimmer, (b) removing the skimmer door (worried about this part as I don't want to...