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    Broken capped pipe next to pool deck

    Pool builder sent someone to fix it. Love my pool builder!
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    Broken capped pipe next to pool deck

    Hi everyone, Recently, my lawn guy accidentally broke a pipe cover of a capped pipe that is next to the pool deck. I believe this pipe was for drainage during pool dig. I've attached a picture of the damage for reference. How big of an issue is this if water, dirt, and debris get into it? Any...
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    1719490461953.png

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    Spa Water Level Dropping Below Infinity Edge After Use - Normal?

    Yes, when I switched back to Pool mode, the spa filled back up and created the spa spillover effect. Thanks, everyone, for your help!
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    Spa Water Level Dropping Below Infinity Edge After Use - Normal?

    Hi all, I've noticed that after using my spa, which is part of an infinity edge spa, the water level falls below the infinity edge's lip. Is this normal? Attached is a photo for reference. Is this typical for infinity edge spas, or could it indicate a problem with water circulation? Would love...
  6. IMG_6428.jpg

    IMG_6428.jpg

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    Hissing sound from Spa/Deck area

    Hi, this is a brand new pool. The pool builder said it's the pipes running underneath the spa.
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    Hissing sound from Spa/Deck area

    Hissing sound from Spa/Deck area Hello, I'm encountering a hissing/air/water sound from my spa/deck area, only when the filter pump is running. There's no visible leakage or malfunction, but the sound is unusual and concerning. I've attached a video for reference. Could this be a sign of a...