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Agreed, just trying to figure out whether to address chlorine first with shock (which will raise CYA), first with liquid/granules and then CYA, or CYA first.

We've had our inground salt pool up and running in Florida for roughly a year now and have not had to deal with any water chemistry issues outside of normal maintenance (reducing pH w/ muriatic acid as needed, adding salt, CYA, hardness increaser, etc). We've been using the WaterGuru Sense2...

I just finished cleaning our Jandy CS250 filter cartridge for the first time and after starting everything back up I realized I completely forgot to check what psi we’d been operating at up until now. At the moment the pressure is going up to 30 psi on startup and then leveling out at about 19...

We just had our WetEdge pebble finish pool/spa turned over to us by the builder and have been relying on their employees and a maintenance contractor to manage the water chemistry up until now. In all of the walkthroughs and stuff we've done with them, there wasn't ever a mention of calcium...

He was talking about the control box I guess, the corded part that attaches into the panel. They replaced it without any hassle but my concern is the longevity of these if a single 30 minute sprinkler cycle destroyed it.

We just had our Jandy Aquapure system set up last week and started getting a general fault error on Sunday afternoon related to the sensor. The PB came out and said the sensor was shot since it was full of water. We are working on having our irrigation system repaired after our build and have...

They worked previously (whether set by the electrician or the propane company rep I’m not sure) with the pool one turning on only the electric and the spa turning on only the gas, but now both trigger only the propane. PB is telling us this is how it always worked and that it can’t control the...

Honestly I don’t know, we haven’t opened up the panel yet to look at the wiring and setup that they did.

Honestly if the issue was just naming at this point (“Solar” or “heat pump” instead of “pool heat”) it’d be one thing, but we don’t even have that option (see screenshot). They told us now the only way to turn on our electric heat is via the web interface and selecting “heat pump”. We aren’t...

Electric heater I guess is a heat pump/exchanger - AquaCal Tropical T135 Heat Pump 132k BTU. Gas one is Jandy JXi 400k BTU. Plumbing from what I can see has water going into electric first, then electric out goes to gas in, then gas out wraps back around equipment to pool return and spa return...

Trying to get my facts straight with our pool automation setup and PB is being less than helpful. Prior to their crew coming out this past Friday for punchlist items (none of which involved the heaters), we were able to control our propane heater for the spa and our electric heater for the pool...

What type of drain cover do you have in your gunite spa? Our pool is being finished up (still some final installs and punchlist items remaining) but we were able to sit in our spa this weekend and my husband about shredded his foot on the bottom drain cover (leftmost in photo) when he...

Hi, we're about 23 days in our 28 day startup period for our pool and I've noticed a pretty significant spot in the deep end where the finish is lighter than the surrounding areas. We had PebbleTec Signature Matrix in Laguna Blue installed (which to me looks waaaay darker than the example...