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Gas line has been ran to my Pentair heater finally and they said it's ready to go. This is going to be a dumb question, but is there anything I need to do in order to use it? I have the ScreenLogic app, is it as simple as going to either "pool" or "spa" and turning the heater "on". And if so...

A few days ago I posted on here about a noise my pump was making. The pump display was reading not active but since it was being controlled by a smart system I was told that was OK. Pump still seem to be working. Now, the pump display changed and the pump doesn’t seem to be working at all. I hit...

Got home from work today and heard a buzzing sound from the equipment. Coming from the main pump and the display says not active. Any idea how I can troubleshoot?

I have four Pentair laminar deck jets. Today one of them started “thumping” every second. I know this is a feature on the deck jets where it shoots out water every few seconds, but the other three just have a steady stream. Does anyone know how to turn off the thumping feature on just one deck jet?

I’ve been having issues with one of my deck jets since install. Pool builder said to not worry as it’s covered under warranty. I’m not getting anywhere with them. They keep saying Pentair will call me for service. They don’t call. I called Pentair and they said they have no record of the pool...

I have had these two alerts on my screen logic app since day 1. Pool company said that it’s nothing to worry about. But if it is listed as an alert, it’s probably not just nothing to worry about, correct? Was wondering if anybody had an idea?

I have one of my pumps, that runs the pool, set on an 8am-8pm schedule. Last night, the pool didn't turn off as usual. I tried to use the ScreenLogic app, and it did not turn the pool off. First time I have encountered this. The water features on a separate pump and the lights did turn off...