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So they don’t use anything to smooth and even out the surface prior to putting the Stonescapes Pebble plaster on? They just use that to fill in the pits?

Well, we met with the foreman again yesterday. We went over all of the new issues including those problems with the glass accent tile. He first says it is all perfectly normal and that there’s no way to make those accent tiles stay stacked because of the curve. My husband and I outlined a couple...

I agree that the gaps between the sheets on the straight steps will be less noticeable once plaster is on so I’m not too worried about that but I really cannot stand the way the tile goes from being staggered to being stacked directly on top of each other in the same tile line on the rounded...

Thank you, and I also agree that those grout lines seem too large as well.

Yes, you heard that right! Thank you for the advice. As for the pictures, I know it is hard to see and when I did close ups they were too big to upload for some reason and I’m not sure how to annotate on the pic. But basically on the scalloped steps and scalloped reef step the 2-line 1x2 accent...

Yes we are trying to work with them and we did ask if they had a more experienced tile crew that could come out. That only seemed to offend him and he said his guy has 25 years of experience! Then he basically proceeded to say everything they had done was standard and that we are being...

Well everyone, bad news! After the foreman left and we were able to get a closer look from inside the pool at the overall tile job we found more problems from uneven tiles to weird cuts and gaps and staggared accent tile that goes completely straight! I am starting to think these guys just...

Thank you for your replies. They came back out this morning to offer some solutions. One is to have the glass accent tile on top. My husband doesn’t like this idea and the installers seemed concerned about how to do the spillover. Another option is to cut the 6x6 in half and put a strip of the...