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I have a Pentair WhisperFlo High Performance pump which is wired up to AUX1 on my control board and it pumps to a waterfall only. When I try to turn it on from either control panel there is no power to the pump. I've checked the crank drive manually and it has not seized. When I swap the...

Yep - try $60. yeah, I've seen the cheaper ones online and that's the direction I'll go. I just thought if it is covered well great - that's what insurance is for. But of course with every insurance company they're in the business of not paying claims, even legit ones. Infuriates me.

Can anyone tell me what a "turbo valve" is? here's why I'm asking. I have had a valve actuator fail on me. The motor has just burnt out. We're still within our first year of a homeowners protection insurance. The policy states that valves are covered under the policy but 'turbo valves' are...

I signed into TFP this morning to lookup this exact problem. The pump switches on every minute or less, cycles, and the cuts out again. Very annoying. It's not cold enough here for the plumbing to freeze. So what do we do? Kill all power to the pump?

Thanks for this. I've narrowed it down to an electical problem. I've swaped the connections in the motherboard - the suction actuator worked and the return actuator still didn't. When I toggle the switch the thing is dead - no noise or vibration. How do I test for 24V AC between black, red and...

They are compool cva 24 . I figured out I needed to remove the motor and then place the handle on top of the valve in order to move it manually. That buys me time until I figure out what's wrong with the motor.

My valve actuator that sits on the return piping which chooses between to the pool or return to the spa is stuck on return to spa. This valve is controlled by the intellitouch control and I'm sure that I'm set to pool mode. I think it's malfunctioning because the three setting switch on the back...

I have one of those kid safe automatic pool covers - so sometimes instead of pulling the cover all the back to take my sample I've been reaching into the filter basket. That's what I meant. I'm beginning to think my FC=18 from last night was perhaps incorrect. I've just again 3 hours later from...

well it looks like I'm not completely done yet with shocking. The overnight FC loss test when from 18 to 11 overnight. with CC being less than 0.5. There's two things I can think of that would make my testing less accurate. 1) I took last night sample from the filter box 2hours I had added...

well that would make sense - when we moved into the house the SWG had been unplugged for who knows how long. Perhaps these were building up inside the cell? I've been working on getting all levels balanced again - I'll post a new complete test later today.

Could someone please tell me what they these white flakes are. They are mostly in the spa (separated by valve actuators) but some flakes can be found in main pool as well. They are not slimy, they are brittle and break when touched.

It seems something has happened to my pool temp sensor. The easytouch control panel reads pool temp as 107 - (it's closer to 80) and I've seen it flash up "Pool Err" where the temperature should be once or twice. Can anyone suggest some tests to perform or ways to reset the system in order to...

Have been shocking the pool for the past three days. According to pool calculator my recommended shock level is FC=15... which has been very challenging to reach and maintain. Today the pool water is looking very blue and clear.. although a tiny bit cloudy. this mornings testings: CYA = 50 FC...

Thanks - he can't come until Thursday this week. and I'm concerned about leaving the Ph where it is until then. Should I seek to decrease the Ph now? If yes, then with Muriatic acid?

looks like I just lost my reply... retyping. I did the test again this morning using the 10ml approach. I got a score of 950 - still very high. I then tested the fill water and got a score of 450. (we have hard water down here). What are my options for correcting this? and how quickly could it...

We're in San Diego. I'll do the test again to be sure and if I get the same result then I'll take necessary action.

I forgot to add the salt strip test. 6.2 = 2620 ppm therefore scale tells me I need to add 75lbs of salt to reach 3000ppm. Correct?

Hello, Here are first test results with the TF-100 test kit. Ph = 8.2 (too high, correct?) FC = couldn't do because I'm missing R-870 Powder. T/A = 110 CH = 110*10 = 1100 (very high, right?) CYA = <20 (like 10) Pool water is looking a little cloudy and I can tell needs attention. We have...

Thank you all for the quick response. yes - the pump self primes. There were a few bubbles in the filter window this morning but now that it's been running a few hours they've all been pushed out.

Brand new, inexperienced pool owner here - just learning about all the new equipment at our newly purchased house. Was checking out the pump and noticed some leaves in the filter basket so I opened the cap on the filter basket which released the pressure and all the water starting draining down...