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Happy to report that the new exchanger is installed and working...just in time for the cold front that's about to blow through. The drum that it sits in was a complete mess, so that was a pain to clean up...but otherwise, it really wasn't all that complicated. I even have a spare igniter. That...

Thanks all for the info. Replacing the heat exchanger seems like the way to go considering that my warranty is toast, I'm going to be maintaining myself going forward, I won't need the heater for at least a couple of months, the unit is relatively new, and it actually sounds like an interesting...

This is an interesting option, especially if I could do this myself. It looks like the exchanger kit is $2,062 though if I'm reading this right (page 451 here). Since my original heater was $2,552 (still working on a quote for a new one), it doesn't seem worth the hassle.

This is the check valve I have.

It's possible but unlikely. Cover stays closed and my wife doesn't generally even let the kids swim while I'm not home. Kids say they've never touched it, but you know how that goes. I've definitely never come home and found it changed. The pump runs from 7AM to 2:30PM every day...definitely...

What I'm saying is that that diverter valve was never touched until after the heater failed...water always flowed through the heater until the heater started leaking. That was the first time in 21 months that I had bypassed the heater. If the diverter valve can also leak, then that is news to...

I just have a hard time believing that it's a tab feeder issue given 1) how rarely I used tabs, 2) the fact that the system (including the check valve) is only 21 months old, and 3) that the 3-way valve always routed water through the heater (never bypassed, so in this configuration, there's no...

Agree that it seems shady. Especially considering that I did the TFP TA test as he was leaving. In my test, it started to change color at 6 drops, but it didn't fully change until the 7th drop...so I think it's closer to 70. I'm not sure if that would matter though even if my numbers were...

These are the best pictures I have with me (taken at install). Will try to get some better ones when I get home.

Pentair did not see it that way. They have indicated that this will not be covered under warranty.

This seems logical to me. Hopefully Pentair sees it the same way...

I'm the only one maintaining the pool. Yes, there's a tablet feeder (with a check valve behind it), but I rarely use it. I've used about 50 lbs of the tablets total since startup, and otherwise use liquid bleach.

Attaching pictures and test results from technician.

I have a Pentair MasterTemp 400K BTU Heater that is under warranty (pool startup was Thanksgiving 2021...so ~21 months ago). It recently started leaking, and the technician came out yesterday and confirmed that it is totaled. He pulled off the heater manifold, and the copper tubing had corroded...

Hah...that was a 6pm on Christmas Eve purchase with minimal research, but I'm pleased with the way it turned out. Doesn't look as cluttered as one that sits on the coping, and opening up the aggressive slam dunk makes for more interesting games of HORSE.

Make sure you're using the IntelliCenter 2 app and/or intellicenter2.com for remote access on the new firmware.

Agree. The integration of these platforms is lacking at best, and I think the reason behind it is sh*tty firmware. It uses socket connections, the socket connections are super flakey. That's why all of the UI's on top of this firmware also seem flakey (IntelliCenter app, intellicenter.com...

That wasn't a dig on your solution @matthewsunshineflorida, it was a dig on the Alexa platform. Any time a customer has to craft a routine to work around her inability to understand natural language, then it's clear the platform is lacking. By the way, I'm not convinced that it's a great idea...

If you're already using a Homebridge plugin for HomeKit integration, you can use the homebridge-alexa plugin to expose your IntelliCenter equipment to Alexa. This is better than the Pentair skill anyways because you don't have ask Alexa to tell the Pentair skill to do so and so, and you don't...