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Thanks for all the help. Intellichlor seems to be working fine now!

I do hold it down for 3 seconds! Will try 1 push and see what happens. And YES I do have the warranty information. Thanks again.

Changed schedule to run 12 hours. Will try the "boost" button again to see if with 1 button push it will go to 20%. When I hit it now...lights on that panel just flash across boost panel and then go up the panel. After a short time salt indicator and good flow indicator go back to green...

Thanks Jim. Yes, I slide the cover back on the "more buttons" ! When I do, the lights flash across the bottom row and that's it. We replaced the cell late fall of last year. Took it apart thinking maybe the blades were calcified, but they were clean as could be. I'll try running it for 12...

Forgot.....water color is great. Clear and blue!

Pool is 20,000 gal. Runn pump 8 hours each day. IC 20 is standalone. "Cell" light IS NOT on. Salt light = green. Good flow = green. I've NEVER seen the lights on the output bar ever on. Can't 'boost' output either. Testing water = no chlorine. Thanks for the help. DiAnn

Somewhat same problem I'm having. Salt level good. Salt and Flow lights GREEN. But Intellichlor IC20 not producing chlorine. Temp of pool = good. Salt level = good. Replaced cell last year. Pool on HIGH speed. when I try to hue the 'boost' to get production up to 80% or any % at this point...