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So we have a new hot tub and we have a well that we know has metals in it as we have to put stain remover in when we fill our pool or it turns tea brown, fast. We filled the hot tub with fresh water from our well and put in the stain remover when we filled it. The next day we opened up the tub...

I have a green pool at the home we just bought. Was full of dark green algea after the filter clogged and the pump didn't prime so it didn't run for several days. Well water, DE Filter (just opened and hosed out), older gunite pool. The pool has to have metal remover put in after it's filled...

RCY - Thanks, we will try that today

No heat at all, not a single bit. I tested it a few times now and even when my hand is there during the woosh there isn't a temp change. Thanks. I will have them check the igniter. Thanks for the tips!

We had a Jandy lxi installed mid-winter in our home in Northern California. We turned it on and tested it after it was installed and it worked great. We used it one other time since then and it worked fine then too. It's been months since we turned it on but today we tried turning it on and...

So at this point would you recommend I order the Metal Magic? I'm at a loss as to what to do next? Shock again or just bring the FC and PH up to normal for a few days? Do we have to drain the pool then to get rid of the metals if this doesn't work? I heard draining an in ground pool can...

Ahhh... So what do we do to get rid of them then? Last night we used the calculator to bring the FC up to normal levels and I'll test again today. If metal free doesn't work then what does? :( The pool service put, oh, $150 worth of that stuff in our pool.

It may be metals but it's not iron or copper. Are there other metals we should or could test for? The previous pool service dumped in three bottles of metal free two weeks ago and currently it's testing at 0 copper or iron. In the last week we have dumped in now 16lbs of shock and cleaned the...

Okay so I am planning to try and order the big test kit on here and I have been reading. :) Because we don't have our test kit I took a sample into Leslies to get it tested; here are my latest results: FC - 1.5 CC - No results given pH - 7.3 TA - 120 CH - 280 CYA - 60 Copper - 0 Iron - 0...

We bought a new home that had a 30'x15' gunnite pool. It was left unused for the summer and covered and was very green when we opened it. We hired a pool company who spent $400 worth of effort on it over a four week period where we saw our green and cloudy pool go to a swamp with stuff living...

We just bought a house with a pool and an entire host of problems as well. Anyway one of the issues is the old 250k BTU Lars Teledyne pool heater that is 12 years old stopped working. They hooked it up to the spa side and it started working occasionally. It needs replacing. We are thinking of...