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Wow. Thank you all for the responses. I am so sorry for the delayed response! I will ask tomorrow what kind of pump and filter they have, and hopefully try to get photos!! Thank you so much again!!

Hi all! I am completely new to this forum and new to any type of pool care. Hoping this is a judgement free zone.... I recently have been quarantining with my family, and it looks like they have completely let the pool go in recent years.. I want to be able to help them enjoy their pool...