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  1. Stenner Tech Support

    Stenner pump problem?

    Depending on the model there will be a few troubleshooting steps we could try. For the classic series you really want to make sure that your rollers are fully expanded. If it is an Econ - there is a latch behind the pump head we need to make sure is fully secured. For anyone interested, I have...
  2. Stenner Tech Support

    Stenner pump fitting material

    If you are using 1/4" tubing, we suggest the UCAK100 (pk of 10 connecting nuts) and the UCAK200 (pk of 10 ferrules). If you need further assistance, please don't hesitate to contact us here.
  3. Stenner Tech Support

    Stenner liquid chlorine pump - How to choose and install

    We are glad you are satisfied with our pump.
  4. Stenner Tech Support

    Chlorine injection location

    The ECON-T is rated for indoor and outdoor use. Remember to change the pump tube at least once/year. We hope this helps.
  5. Stenner Tech Support

    Chlorine injection location

    That is a very nice install. Let us know if we can be of any assistance.
  6. Stenner Tech Support

    Chlorine injection location

    Thank you for the kind words.
  7. Stenner Tech Support

    Chlorine injection location

    We are attaching the Basic Service Manual which may help later on.
  8. Stenner Tech Support

    Sizing a Stenner Peristaltic pump for liquid chlorine.

    We would suggest the 45M3 as the psi on the return side is usually around 25 psi and a check valve is not needed. We hope this may help.
  9. Stenner Tech Support

    New stenner econ T install

    Yes, it is a 1/2" T the injection fitting is screwed into. If you have further questions, please don't hesitate to email: [email protected]
  10. Stenner Tech Support

    Stenner Econ T?

    Very nice install!
  11. Stenner Tech Support

    Stenner pump

    If you will contact us, we can assist. [email protected]
  12. Stenner Tech Support

    For Sale: Stenner 85MPHP17 Pumps

    The coil (MP6J226) and power cord (MP6B020) would need to be replaced. The part numbers listed are for 220V. Attached is the Basic Service Manual.
  13. Stenner Tech Support

    TWO Stenner Pumps pulling acid from ONE Tank

    We do not suggest using a 'Y' as there is a chance of leaking at the connection. In regards to using the 3/8" tubing, the 1/4" is fine as the pump is a positive displacement pump and increasing the tubing size does not affect the output, unless a viscous solution. I hope this might help.
  14. Stenner Tech Support

    A very naive pool owner here!

    Hi Dirk, The pump would probably be part of the Intellichem system and from their stock. Let us know if you need further assistance.
  15. Stenner Tech Support

    My Automated Liquid Chlorinator Build

    Hi, Thank you for choosing Stenner Pumps for your application. We are attaching the Basic Service Manual. If you have questions, pleas don't hesitate to contact us
  16. Stenner Tech Support

    SWCG self install, acid injection question

    Hi, Thank you for your support and assuring the user, our pumps are able to pump the muriatic acid.
  17. Stenner Tech Support

    SWCG self install, acid injection question

    Hi Zed, Thank you for choosing Stenner Pumps for your application. Our pumps are suitable for muriatic acid, as we are used in pools worldwide. We hope this will help clear up any confusion. Please feel free to contact us
  18. Stenner Tech Support

    SWCG self install, acid injection question

    Good morning, I've actually gone ahead and attached our chemical compatibility guide - Muriatic Acid is a common chemical used with our pumps. Don't hesitate to contact us with any questions!
  19. Stenner Tech Support

    Alternative to stenner pump for chlorine dosing

    Thank you for the compliment! If at anytime assistance is needed, we will be glad to help.
  20. Stenner Tech Support

    Stenner liquid chlorine pump - How to choose and install

    Hi, If at anytime you need assistance, please do not hesitate to contact us Thank you for your support. We hope this will help.
  21. Stenner Tech Support

    New Build in Central Texas - Patio Build Out

    Our pumps really only require tube changes **at least** annually - when pumping chlorine you may also want to routinely check your injection fitting for calcification. I've attached our basic service manual to answer any maintenance questions you may have.
  22. Stenner Tech Support

    Stenner Chlorine Pump - Installation

    Hi, Thank you for choosing Stenner Pumps for your application! We are attaching the Basic Service Manual which may help. If at anytime you need assistance, please do not hesitate to contact us here.
  23. Stenner Tech Support

    Stenner Pump has suction, but not pumping Cl.

    Hi, What is the model and serial number from your pump? If you are having issues with the output of the pump, it may be the suction tubing is not pushed into the pump tube as far as it will go. Make sure the ferrule is not crushed. Another place to check would be the injection fitting making...
  24. Stenner Tech Support

    Stenner Chlorine Pump - Installation

    Hi, That is a very nice setup. Thank you for using Stenner Pump for your application. We are attaching the Basic Service Manual which may be of help. If at any time, you need assistance, please do not hesitate to contact us here.
  25. Stenner Tech Support

    New Build - Lucas, TX

    Hi, Thank you for using Stenner Pump for your application. If at any time you need assistance, please do not hesitate to contact us here.
  26. Stenner Tech Support

    Stenner pump stopped working.....

    HI, It appears you will need to send the pump in as assigned. We are sorry for the issue.
  27. Stenner Tech Support

    Stenner pump stopped working.....

    Hi, The best way to tell if the roller assembly hub is cracked, is to remove the tube housing cover (front cover), start the pump and see if the shaft that goes through the roller assembly is turning and the rollers are stationary. That is an indication for a cracked roller assembly hub.