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Thanks guys!! Appreciate it, will keep digging and let you know when I solve this mystery

Well, a few years in and my cover for my bubbler broke off. The PB is no help and I believe it is some generic part. This is the piece that covers bubbler area and gives it bubble affect. Need it to be clear due to LEDs below it. Believe it is a jandy but NOT sure, something like this cap in...

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Another photo

The saga may continue... the PB pointed out a cracked tile and small concern it could be a crack in the gunite shell in this area. What do you all think? There is no waterfall on top of that area for some context.

Thank you for confirming that. The project manager just confirmed that as well. It took 4 months and a lot of hassle, but they finally are doing it. The manager told me they fixed 4 other pools without this coating and it caused that 1” loss exactly like mine. The forum members here called that...

Update: the PB finally admitted the spa was done wrong and not water coated. They’re beginning the work and I’m not sure how this works, but how Is the waterproof coating applied? Is it on the shell or on back of stone? I want to make sure this is done right so we don’t need another rebuild.

Another local pool builder, not mine used to contract and build the pool; had a recommendation similar to that. Even if we remove the live stone up to where the water sits in the channel for the spillover area, it should reduce a lot of that loss. But my gut has been that since the beginning. I...

Hi Everyone, Update here: 1) Had a structural engineer evaluate standards and the build quality of pool; everything was level and no improper tiling, etc 2) Another pool builder in the area came to look at the pool and was not "too concerned" of the hot tub live stone not being coated with any...

Thanks for the contact. I just sent them a note now. Recent bucket test was almost 1" loss differential from bucket to pool. My concern is where all the water can be going after it seeps out. But, starting with a structural engineer is the first steps I believe.

I agree and thank you for your feedback, very much. Do you have any rec’s on a title or type of person I go to for the independent third party validation of this issue? This is probably going to cost a significant sum and want to make sure I have everything needed. My PB is on brink of...

Why is the seal necessary around the inside and out? From a laypersons perspective. We are now having the plaster company come back and fix a “rust” looking issue that appeared inside the hot tub. A spot has formed and they are going to have to now cut and replaster that rust area. I’m attaching...

Our thoughts exactly and that is our concern. We have done bucket test after bucket test. A few leaks were found around some pool jets and in skimmer basket area, but the detection company "repaired" this. I am in NC and the pool is not covered and open during the winter months and I am still...

The pool is roughly 33,000 gallons and I am losing 1/2" - 3/4" almost daily since June. The leak company found a few little issues they plugged up, but the leak continues. My theory: No sealant was placed behind the :"live" stones on the outside of the hot tub. Like a home, you want to seal...

As a footnote, I am not very construction oriented and just have the internet to help my ignorance. But, my PB and hardscaper said they did not put that sealer and it’s not “standard.” I asked another pool company in my area to look and they affirmed that it isn’t necessary to do. But I am not...

Thanks for checking it out. I have a lot of pictures, I will attach some of the build process and current (to see how water sits against the live stone). The live stone is my concern with the water sitting against it all day and night in that channel for the spillover.