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I appriciate you opinion JamesW but I just don't believe it was a coincidence that for 17 years the Pebble Tec was spot free and within four weeks of introducing PoolRX they appear in mass.

No fertilizer or metals near the pool. I did test four spots using vitamin C pills and it removed the spots. So, it would appear that they are indeed iron that was rusted. How would PoolRX cause this to happen. I am guessing that the Pebble Tec stones had iron in them that was somehow...

Many thanks for the comments. And, thank you for the article mknauss. After the comments and article I am leaning towards copper. Darn confusing. One thing is for sure.... the spots did not occur until I introduced PoolRX to the water. I emailed Fred at PoolRX asking for that they cover the...

Just a quick update. A representative from Jack's Magic came out and identified the spots as being rust. He suggested I use a PVC pipe to apply muriatic acid on a spot to see if it would effect it. I did and it did in fact remove a lot of the spot. It appears the correct way to remove all...

Thanks for the relies. PoolRX is sending out a representative from Jack's Magic to identify the stains. Fred Schweer, the VP of Sales at PoolRX, sent me an email in which he stated, "We don’t like that you, our customer, is having a difficult experience. We also don’t like being blamed for...

I have searched this forum and gleaned a lot of information regarding PoolRX. Had I done my homework here first I would not be posting this now. I had my 20 by 40 foot pool installed in 1992. It is in ground with an attached spa and hold 24,000 gallons of water. I had it refinished in Pebble...