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It was the heater throwing off the salt reading. Cell is working fine and indicating properly now. Thanks again.

Thx!

My new Explorer E30 (S200) has been flawless since the fix that Marina sent me. (See earlier post in this thread) It cleans SO well. SO much better than Polaris 3900. It even climbs my stairs. I’m completely addicted to the cleanliness I never knew I was missing. I do wish I had the...

Are you supposed turn off SWG while adding salt to pool? If so, why? I saw this mentioned in this thread earlier.

Will do. Thanks!!

1.) Yes the Cell light t would correspond to the 60% setting....can’t believe I didn’t think of that. Thanks! 2.) Yes heater started at same time as heater snd pump today. 3.) can’t take pic of underside of IC40 without uninstalling it. I ordered it from ebay (allegedly new in box) and...

Two issues: 1.) IC40 is blinking for high salt level but my Taylor Kit says 3000. 2.) Cell light is intermittent. Sometimes it’s solid green but sometimes it’s just off. It is not flashing. IC40 is currently set at 60% with the pump running 8 hours per day. It’s holding FC steady at...

This might help? Solved my issues but they were slightly different. Motor disengagement procedure:

Try this, worked for me:

Ha! Exactly

Love my SWG. Once I get things dialed in my levels stay nearly perfect. Very little effort. Again, I just can’t believe the thousands of dollars I was paying for others to harm my pool. Originally I wanted NOTHING to do with pool maintenance/management. I was happy to pay so I “didn’t have...

Once my pool is dialed in I only spend a few mins once or twice a week at most. With a properly set SWG and water at TFP levels the pool is virtually on autopilot except for weekly draining of skimmer and cleaner baskets. I sometimes go two months without needing to add anything to pool. It’s...

I put two cups of 10% in the deep end. Did some skimming with net and ran my new Maytronics Explorer E30 for two hours. I figured it circulates a fair amount of water. Though I was concerned about it potentially getting exposed to localized high FC levels.

So pump is in the shop but won’t be back until Thursday. Suggestions on how to survive 2 days with no circulation, filtering, nor SWG operation?

I noticed my pump was leaking today. See video. Is this something I can fix myself? If so, how? Well, additionally, I’m having trouble posting video....guess I need help with that too. 😑

I can’t imagine why that procedure worked but it seems to have fixed it. The inoperative buttons and lights on the power supply are because that power supply is also used on more expensive cleaners with more features that aren't available on the E30 so that is not an issue. (The supper...

Late last night (10pm her time) I got an email from Margaret. She said to try the procedure below and if it didn't work she’d process a replacement. So far it seems to have worked, though I don’t understand why. An hour in and it’s still cleaning. Will update. motor disengagement procedure:

Thanks! I can’t imagine why that procedure worked but it seems to have fixed it. The inoperative buttons and lights on the power supply are because that power supply is also used on more expensive cleaners with more features that aren't available on the E30 so that is not an issue. (The super...

Late last night (10pm her time) I got an email from Margaret. She said to try the procedure below and if it didn't work she’d process a replacement. So far it seems to have worked, though I don’t understand why. An hour in and it’s still cleaning. Will update. motor disengagement procedure:

Yep. I'll go that route if I have to, but I'll give it a day or two. All I want is the working unit I paid for and a modicum of communication.

No response today from Marina. I left voicemail and sent email. Very disappointing. Hopefully they will respond tomorrow with info to get it working or a replacement. I'm not starting a game of shipping ping pong on a brand new unit.

I just received my Explorer E30 (S200) today. Worked great for 20 min then stopped. I cleaned and reset it and it worked great for another 20 min. Now it doesn’t work at all. Additionally, two of the four buttons on the power supply don’t work and there is a nick in the impeller. Waited on...

I just received my Explorer E30 today. Worked great for 20 min then stopped. I cleaned and reset it and it worked great for another 20 min. Now it doesn’t work at all. Waited on hold with Maytronics. They want me to ship it for service. Service after less than an hour of use. I am NOT...

Just went Robotic E30(S200). Should I plug up the nossle where the Polaris 3900 used to connect? Even with Booster pump off there is still a fair amount of water pumping out of it. It’s on the opposit side of the pool and between my jets. Will that effect my skimmers. Should I plug it up...

great thanks! yes we get lots of rain but in streaks...feast or famine on that..

I just tested my fill water (city water bypassing my whole house water filter). What should I know about refilling my pool due to evaporation based on these results? FC - 1.7 PH - 7.0 (perhaps lower, Taylor test only goes down to 7.0 but color was pretty close) TA - 20 CYA - 00 CH - 50...

Thx again! Will do. Pool is not that bad. Pretty Clear really but just not as clear as I've seen it. (and clearly not up to my wife's preference. we like that Bombay Sapphire Gin clarity) That combined with the 1.0 FC loss overnight and previous poor management I think I'm going to SLAM to...

Thx!

k thanks! I'll leave it at 3400. Can kids swim during SLAM? There's probably a SLAM article I need to read I'm guessing?

Also Diamond Crystal pool salt from HD ok? Or do I need pool store salt, AquaSalt?