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Hi - I noticed that I keep needing to add salt to my pool every 30 to 60 days. I added a 40 pound bag about a month ago which took it up to 3200 and the salt level week over week keeps dropping lower and now it’s back to 2800 again. The lights on the salt cell show green but when I test it with...

Hi! Can someone check my most recent test results? Everything seems to be within range but my CSI is out of range? Just wondering what is throwing it off? Also my SWG cold indicator light is on, so it’s not generating any chlorine but the level seems ok.

Not sure this is the correct area to post this. Appears I am leaking one of the chemicals on my skin when testing the water. I don’t realize it at the time until I see my skin stained brown. Any ideas of how to remove this and if it’s harmful? 🤷‍♀️

Hi! I’ve been using the app for a while now and my subscription is active and was renewed in February 2021. But every time I use the app it keeps requiring me to subscribe. I attached a picture, is there a way to resolve this?

Hi Guys - looking for some help with the timer that is hooked up to my SWG. I've noticed every couple days I need to adjust/correct the time. The timer is only 3 years old, could it be going bad already? Who would fix something like this, an electrician? I have been able to do a lot of things...

Hi All - question; the flow light has been red for a few weeks, so I purchased a new flow switch. Before replacing it, I did the test by cutting the wire and twisting the red and black wires together. Turned the cell back on and the light remained red. From what I understand, that means the cell...

Hi All - noticed this white hard stuff forming in the grout lines in the coping around the pool. The picture attached is the worst one. Any suggestions for cleaning this up? I was tempted to start scraping with a putty knife or something, but didn’t want to do any damage. Thanks for all you do!

Hi - looking to understand why the red light on my SWG is on. When testing the water it shows 3200, but the SWG shows low salt? I’ve seen comments in other posts about the thermistor going bad. The SWG is only 2 yrs old. Is there anything else I should be doing? thanks!!

Hi! Wanted to get your thoughts on my test results. I believe I am sharing so hopefully you can see my logs. Salt is below 3200 target, and CSI is a little off. How critical is it to maintain CYA during the colder FL months? Love this forum and appreciate all of you!!

First off let me just say I love the new app!! Nice job! I wanted to confirm I am approaching correctly. And that I have the correct targets. I seem to be adding around 24oz of acid every 3-4 days. Does that sound right? Thanks for all you do!

Hello Pool Experts! Hoping you can help me out. We had our pool put in last year in Nov and have had a pool company coming out to service. Not happy at all with their service and most recently had an issue they could not resolve. So I am trying to learn this so I can take care of the pool...