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Hi, DW wanted to use the spa today, however the heater failed to fire after putting the system in “SPA“ mode. So far, I have: - Verified sufficiently high set point for spa temp - Verified app and panel indicated heat was being commanded - Manually turned on heater; verified fan, ignition and...

Hello... in setting up my PC access via ScreenLogic connect I must have fat fingered the password because I can no longer login to ScreenLogic Connect. The system has worked for months and I was screwing around in the interface and decided to setup a password. Apparently I fat fingered the...

I need to replace my existing pump, which I hope I can limp it along to the off season. With the new pump, I’m also going to upgrade our automation. I’m fairly settled on the Intelliflo series of pumps, which seems to get high praises on this board. Here is the rub, my only plumbing returns...

I have a five zone Jandy pop up system that is the only supply for my pool, with the exception of my spa spillover. I'd like to downsize this hungry single stage 2.7HP pump to a VFD or dual speed at a minimum. We bought a robot last season and have found that it easily out performed the pop-up...

I have a older Hayward Northstar pump that keeps eating seal plate gaskets. Generally, the gasket will last a season, and when the gasket had previously failed there would be a loss of vacuum once the pump shut down, but no loss of water while the pump was operating. Fast forward to yesterday...

Noticed that the “faux” stone veneer, or at least what I assume is veneer, is breaking down on either side of the waterfall feature from our spa to the pool. Any idea what would cause this, and how to prevent it in the future?

I believe I have a pressure side leak, and I’m hoping it’s in my pump. Yesterday morning, I happened to be outside when my pump started and I witnessed air coming out of the pop-ups. Went and checked the plumbing, didn’t see any leaks, powered off the pump. Once the pump was off, I heard the...

I have a 2 HP Hayward pump that I believe is leaking. I was near my equipment pad when DW fired up the spa and selected the spillover feature. When the filter activiated I could tell the pump had lost its prime, and blead-out the system. Curious, I noticed water running down the pump housing...

Hello again, I don’t know if this post is best placed here or in the plumbing sub forum, but here I go. I’ve just about dialed in our (new to us) pool and spa. However, I am still fighting high TA levels and rising PH levels. I’m fairly certain the PH is being driven by the spillover from the...

Hello Everyone, New home and new pool owner. I’ve a huge fan of the forum, as folks here have helped tremendously. From equipment issues to getting my chemistry dialed in. I have one last issue that I want to tackle with my Hayward H series heater. Some background: The previous owner set...

Here are my results. Everything seems to be way out of wack. Chlorine was tested twice, just to make sure the number was accurate. FC = 43.5 CC = 1 PH = Unknown (see photo below) TA = Unknown. Added 250 drops of reagent and never achieved a red color. Sample initially turned blue and then...

The Misses and I moved into our new home just after Thanksgiving, and we're first time pool owners. Last week I found this forum and began working through some existing plumbing / mechanical issues with my pool. I ordered a T-100 kit last Monday, and it appears that the kit won’t arrive until...

As a new pool owner, I cannot thank everyone enough for the help and knowledge I've picked up from this forum. I have two questions regarding the plumbing at my equipment area. In the attached photo there is an actuated valve that sits on the supply side of the pump. On the left (facing the...

Hi all, Sorry if this is a newb question. I’ve used the search function and can’t find a response to my question. I’ve read that samples should be pulled 18-24” below the surface. However, my plumbing set up has a hose bib plumbed-in, located in-between the pump and the filter. This seems...

Hello Everyone, First time pool owner here. We just purchased a home with a 13k gallon in ground with a SPA. The previous owner was fastidious in keeping the property in top notch condition, so I’m a little concerned about this issue popping up in the first 30 days. Here’s a little...