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Thank you both very much for your input and advice. Now my search continues to find a contractor willing and able to take on these steps, which seem perfectly sensible. I wish the PB initially thought to handle these items when they built the pool! IT's a shame because i cant find anyone around...

Thanks James: Are the other pools covered? [Yes, almost everyone in my neighborhood as an auto-cover that is closed daily. I keep the cover close almost all the time for safety, so more than usual.] What temperature do you keep the water? [Temp is usually around 90-92 degrees. Not on...

Thank you so much guys. All good points and scaring the heck out of me! I know the deck has good drainage as the township required me to setup drainpipes and leaders all around to get the water properly drained etc. I am sure there are cracks and space between the tile line and the coping, it...

Thanks Matt - So it seems that my approach should be to try the Bio-Dex product first. If that fails, fine a Maxstrip blasting guy, and then seal the tiles. I doubt i can handle this as a DYI, and so far have not been able to find anyone in the Jersey Shore area that has experience with this...

Actually, the PB came back and told me they use a glass approved non sanded mortar which is cementious based to adhere to the gunite. I seriously help all of your good help here.

Thank you both. My pool builder confirmed that the the bond beam was properly prepped and epoxy grout was used. I indeed keep the auto safety cover on almost all of the time unless we are swimming (we have a 2 yr old that runs all over the place), so James, your thoughts may be spot on in...

Thanks Jim, Hopefully they can also help. I've been looking for someone in the jersey shore area that does this sort of work, but no joy. My wife is fed up and wants to change out the tile! I only had the pool for 14 months so far, so that is a ridiculous thought!

Thanks Jim, Will check and come back in about a week when i am back at the pool. Meantime, now that the build-up is there, am i doomed to live with it, or is there a way to get it out? My pool builder said they cannot help ( i think they want me to bounce the dollars to replace the tiles!

Hi All, I just had a pool built last summer (we finished our second season), and i have terrible build up on my glass tile above the water line. I have an auto safety cover, which limits my ability to raise the water level to try and clear the calcium with the water that may be treated. My pool...

First timer here. I will post separately an introduction but time is of the essence for this question. I just had had a new pool built and plaster was completed on Friday. I finished filling it up with hose water today and I am starting up the pool tomorrow. I understand that I will need to...

Thank you for your the advice. I will push on the diligence front. Problem is most pools are closed by now for winter. But I’ll see what I can learn about the installer.

I’m new here and earned a lot so far reading this forum. I’m about to start the dig on a 20 x 45 gunite pool with built in spa and auto cover hidden under the coping. It will be a saltwater system. Ive read a ton about glass installs. Clearly the industry prefers porcelain and I have quite a...