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Thanks for the responses. This is a slightly better photo. It looks like something that would plug a hole.

I was having some trouble with my Pentair acid tank and pump and I just decided to buy a new one after attempting to fix a couple of the replaceable parts. Somehow, I screwed up and purchased a Pentair chlorine tank and pump. After some research, I believe it is the exact same set up, except for...

It's official. The report, submitted to the CPSC, is now visible publicly. Here is the product desciption - SaferProducts

Someone has to know of a secret stash of Pentair surge boards....pretty please :)

That is so interesting. This seems like it is a time-usage-based failure. I was also running for 24h I believe before failure. For all those engineers on this thread, what causes that? Also where is the best place (in stock) to source a new one?

Sorry to hear that this happened to you. This is a faulty product was poorly designed and now Pentair will not stand behind it. Maybe it's time for the gofund me to hire an attorney :). Calling any TFP attorneys...Bueller...Bueller

Something like this is what I am thinking about using T-Connector

Thank you so much for making the discovery on this. This weekend I changed my pool pad and ripped out my old 220 Volt pump that no longer is used for the Polaris. I was also able to remove that wiring, and, in its place, I installed the IPH. I spliced it into the outgoing power from the surge...

OK I'm ready to make this happen. Drives me nuts to have to keep dispensing acid every week. Yes, I am lazy. How do I wire the power for the stenner pump? Can you send me pictures of how you have done this? Also how critical is it that I have to move the injection point to after the SWG...

I was just drinking my morning coffee and had a thought. Maybe it has already been answered so I apologize if this is a duplicated question. Why would an IC60 run without problem (fried surge board) indefinitely but with the introduction of the IntellipH board in-stream create overcurrent that...

Submitted to the CPSC as a fire hazard.

Thanks for the explanation. This stuff is so complicated. What would be the perceived difference in feel vs my TFPC pool?

Lol. I get it and solid advice. He is a super good dude! But I still agree.

I tested the neighbors pool as he asked my son to watch it for the weekend so that it didn’t turn green from all the falling leaves. He has a pool service so I’m sure he has no idea what the chemicals are. Since I take care of my own pool using the methodology TFP, Looking at somebody else’s...

I completely agree with you and I've already responded back to them asking to clarify their position. I will let you know what I hear. I definitely do not want to go ballistic and they have been a pleasure to work with over the years so I want to work with them to get this fixed in a...

Here is the response that I received back from Pentair today. It was a little bit vague but I think it means that they’re not going to help me out. I wonder if I can file the paperwork for small claims court. I know it’s not worth the effort but I’ve always been curious how that process works...

I spoke with them today and referenced this post to understand that this is not an isolated issue. I hope that was ok.

So is this an issue with the power feeding the surge board exceeding the capacity of the board? Should there be some type of power limiting device (fuse?) on the wire going into J9?

When I google Pentair 521593 (The part # on my Surge Board) I get results for 521218. Is that the correct replacement board? Looks like it has been redesigned and I do not see d3/d4. Maybe they resolved the surge board failure?

LOL. I was just discussing with someone else on the forum that it might be time to bring some products to market with the level of resources on this forum. It's amazing. I will keep you up to date on what I hear. Thanks for the insights!

Thanks for the response and suggestion on how to repair it. I think I will try to beg/plead Pentair to send me new ones as this is not the first time.

It’s hard to tell but it looks like in the bottom left a little chips might be burned

The surge board looks fine. I can grab a photo when I get home later. Does the fact that the IC40 is working mean anything about the state of the surge board?

Are there any available seats left on this bus? I have been dealing with this issue for a while and have had one or two replacements under warranty from Pentair. Originally, I had an IC60 and the Pentair Rep brought out an IC40 saying that there was a problem with the current that was being...