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I installed this new in March of this year after just under three years with a CPSC-36. I came home on July 2 to find the display completely blank. It appeared a component on the main board overheated and caused the ribbon wire to melt. After speaking with customer service and emailing all the...

Yes. Flow detector comes first. But also, my manual specified that it should be installed so it is "on top" of the cell, like in the diagram I attached. From your photos, it looks like yours is installed on the bottom. You might try rotating your cell 180 degrees. I can't imagine that it would...

Interesting. I just installed a CPX-36 about 6 weeks ago and the cell is a different design. Mine has a third port that needs to be capped (cap included). The idea is to allow for different installation configurations. Also, my install manual specifed that the part of the cell where the cord is...

OK, so I would check everything Jason suggested. I know when my water level gets too low the skimmer will suck air intermittently, which sometimes causes a water fault light (and I can see big air bubbles flowing through the SWG). But mine resets itself very quickly after flow is restored. If...

If you have the SWG powered independantly of the pump and are using the internal timer of the SWG, it is possible that the SWG is turning on when the pump is not running, which would cause the "water fault". This is a built in safety to prevent the cell from being powered with no water flow. It...

Thanks. This is my first pool so don't have a lot of experience with different setups. I just wanted to make sure rigid PVC would be ok. That's how I plan to redo it. Sent from my iPhone using Tapatalk

My booster pump is plumbed with Polaris brand flexible hose (3/4"). Is there a reason the installer didn't use rigid PVC? I'm getting ready to redo my equipment pad and wondering If hard plumbing would be better. Sent from my iPhone using Tapatalk

Thanks for the responses guys. I agree on the tank; brand probably doesn't matter. I was asking more about any differences in the valves or internal components between brands. For example, Sand Dollar SD-60 is available with or without "Clear-Pro Technology". Is it worth the $50 difference in...

I have been happy with the filtering performance but need to replace my Tagelus TA-60 due to a leak in the tank. I will most likely replace it with a filter/multi-valve combo so am wondering if you guys can weigh in on brand preference and why you like what you like? Price is certainly a big...

I use a 25 gallon compressor and weight down all the heads with bricks except the last one in the zone/run. I'm in Georgia now but used this method for years in Minnesota with no problems.

I may have missed it but is this a brand new pool? The SWG has never been used before? You really should test salt conc prior to adding rather than rely on charts in the manual.

Once you raise Cl to shock level, make sure you have enough bleach on hand to keep it there until you pass the OCLT. Have you read this link: pool-school/shocking_your_pool Think of "shocking" as a process, not a product. If you stop halfway through the process (before passing the OCLT), you...

CPSC36 on my pool for the third year. Control board was replaced once under warranty; fantastic customer service. Other than that, very trouble-free.

Receptacle only tripped when light is turned on. I replaced it with a GFCI recptcle I had left over from a different project. So far, so good but if it goes again will probably just replace with a standard outlet and let the GFCI CB do the job. Was just curious if others had experienced...

A question for the electricians here: Here is my set-up: I have a dedicated circuit from my house's main CB panel with a GFCI CB installed. The circuit runs directly to the outdoor J-box, which is a weatherproof, 2-gang box that houses a GFCI outlet and the switch for the light. Not sure why...

"All lights on" is not normal. You can tell if its generating by looking for small bubbles coming off the outlet side of the cell plates (look through the clear cell housing). If you crank it up to 100% (and its actually producing at 100%), the Cl bubbles will be very obvious. If the unit is...

Certainly good cs with compupool. Mine is a year old so I cant speak to long term reliability. I have had a control board failure but quickly handled by them under warranty. I havethe 36 on a 24k pool and run right around midrange, about 50% output for 10 hours. Boba is running the 48 on a bit...

If in doubt, I would try an overnight FC Loss test as described here: http://www.troublefreepool.com/pool-school/overnight_fc_test Your current FC of 5 is fine so if it holds overnight (with the SWG off), you're good. I have had algae in my pool but the constant flow of Cl from the SWG...

I've got the 36 model on a 24K gallon pool. In the peak of the hot season (Atlanta) last year, I was running 12 hours at 40%.

CompuPool just sent me a replacement display board (under warranty). The old display (It was new last summer) read ppm, the new one just reads "Salt OK". I'm guessing they have updated the programming to cut down on "nuisance" calls to customer service about discrepancies between the SWG...

Same with mine. New one doesn't indicate salt concentration; just says "Salt OK".

I was out of town last week and didn't get a chance to call mfg until today so let me give a quick update: As Jason surmised, the 90% in my photo above represents the user-selected setting and the status bar(s) represent actual output. According to the support guy, the two should match although...

Question for the electricians: I have a single speed pump with a run capacitor rated at 30 uF, 370 vac. The capacitor burned out last week and the only local replacement I could find on short notice was 35 uF, 370 vac. Since I was leaving out of town for a week, I installed it. Pump runs fine...

All indicator lights are normal. Salt verify does occur when polarity switches (and at startup) and shows 2600. I know that's lower than mfg specs. I did have a low salt light a few weeks ago and indicating <2500 on SWG but added salt to bring it up. Salt test strips read 3600 now (after adding...

Thanks for the quick reply Jason. Water temp is 70 but SWG indicates 79. Also, salt is 3600 with test strips, SWG indicates 2600. I had a similar discrepancy between SWG readings and actual last year as well but didn't worry too much about it since everything was working properly. Are you...

Take a look at my display below. With output set to 90%, the status bar (circled) only shows 1 bar. I can't remember if the bars increase with output; is this a normal display? Even at 100%, my SWG doesn't seem to keep up with demand like it did last summer when I installed it. Admittedly, I'm...

Re: CPSC48 install OK Bobo, You sucked me into your little Compupool world, and am I glad you did!!! I bought the CPSC36, only because I found a great deal on it and was much cheaper than the best price I could find on the 48. Installed it last weekend and still getting things dialed in but...